Kay Davis Email & Phone Number

Raleigh, North Carolina, United States

• Placed and processed orders for online residential furniture company
• Tracked Orders with Vendor and Carrier using Salesforce and Carrier's tracking system
• Updated Customers on lead times, ship dates and deliveries
• Processed claims and returns
• Managed the Support Desk, answering questions/resolving issues from potential and current customers
• Assisted Customers with furniture options based on their needs and space requirements

Raleigh-Durham, North Carolina Area

• Client Development
• Developed new business through cold calls
• Managed strategic accounts for day to day business
• Teamed with other Account Managers for larger projects
• Created quotes and formal proposals to clients
• Entered orders using Core Business System, applying discounts and contracts if appropriateOperations Coordinator

Raleigh-Durham, North Carolina Area

I work closely with Delve's Market Sales Lead and support the Client Consultant team in new business development efforts.. I also lead the company's marketing initiatives which include all social media outlets.In addition, as a corporate resource I coordinate volunteer opportunities and event planning.

Raleigh-Durham, North Carolina Area

• Developed new business through cold calling and sourcing leads publications
• Qualified and maintained leads database and assigned to appropriate Account Manager
• Managed website sales inquiries
• Supported sales team with bids, RFPs and customer presentations
• Led and coordinated with Graphic Designer on development of marketing materials
• Directed company website and initiative to increase internet presence

Raleigh NC

• Responsible for the recruitment, orientation and training for all new employees
• Administered benefits, 401(k) plan, performance review evaluations, worker’s compensation and provided conflict resolution
• Worked with TPA to enhance benefit offerings for employees and manage costs
• Maintained personnel records in compliance with federal and state requirements
• Worked with department heads to establish job descriptions and training development
• Participated as member of Executive Team and cross functional team facilitator

Chapel Hill, NC

• HR/Finance Associate - Hoffmann Research Associates
• Developed and implemented effective recruiting strategies to staff IT and Data Warehousing Consultants to meet the company’s business objectives
• Provided the management team with input on competitive approaches to compensating and retaining employees
• Administered new hire orientation, benefits, 401(k) plan, 360 degree performance evaluation process and other Human Resource duties
• Performed financial administrative task, including accounts payable, accounts receivable, general ledger, time and billing and payroll
• Facilitated staff team building and learning activitiesRecruiter-PricewaterhouseCoopers*Recruited IT, Data Warehousing, Computer Programmer candidates for positions throughout the United States*Interviewed and assesed.

Henderson, North Carolina

• Interviewed candidates for temporary and permanent industrial, administrative and executive positions in various organizations
• Performed reference and background checks and conducted new hire orientations
• Managed sales staff and new business development for a new satellite office
• Developed new business through cold calling and expanded existing business relationships
• Executed the day to day large volume recruiting needs of a major manufacturing facility, staffing three shifts with up to 300 temporary employees

Bachelor'S Degree, Business-Human Resource Management

Aa, English