Kayla Chieves Email & Phone Number

Austin, Tx, Us

United States

Colorado, United States

o Create and implement comprehensive communications work plans including press releases, talking points for Call Center and Service Centers, FAQ documents, website edits and other materials as needed.o Create and edit content for external and internal websites. Responsible for upkeep and maintenance of the official State of Colorado Taxation Division website. o Responsible for uploading all Tax forms for the upcoming tax year onto the Taxation website. o Contribute to ADA Compliance efforts for the Taxation Division website. Attend weekly OIT Office Hours to stay up to date on best ADA Compliance procedures. o Determine and prepare the appropriate response to issues raised by internal and external stakeholders.o Provide internal and external communications support across Department of Revenue Divisions as needed. o Responsible for implementing a division wide monthly newsletter, increasing employee engagement. o Compile, design, write and schedule public information/education materials for Taxation Division. o Serve as Division expert for researching and gathering answers to media inquiries by working with senior staff members, leadership, and subject matter experts.o Work in coordination with the Communications Manager and Director to ensure communications plans and messaging are in alignment and timely. o Monitor media and create Meltwater Newsletters for senior leadership daily. o Always Help Award recipient, April 2023

Aurora, Colorado, United States

o Provide personalized and detailed guest service assistance to Celebrity and VIP guests throughout their stay, offering smooth registration and departure procedures.o Work closely with management to enhance and renew Celebrity Services department standards for all five Gaylord Resort properties to follow.o Work closely with sales, event, and housekeeping departments to assist with VIPs of special groups in house.o Coordinate requests for visitor information, special arrangements, activities, services, and schedule personal transportation for appropriate guests.o Customer service skills, both verbal and written, with guests, other hotel staff and management to resolve calls, requests, or any problems. Post necessary charges to guest accounts. o Gather, summarize, and provide information about the 1,501-room property and surrounding area amenities, including special events and activities. o Personally review and professionally edit all external documents sent to guests to adhere to new Celebrity Services standards.

Ames, Ia

o Execute external and internal communication efforts to promote teams and athletes within the conference while maintaining the department's mission and values. o Assist in production of publications, writing press releases and conference related news articles while compiling conference statistics and more. o Assist in maintenance of ICCAC website by ensuring accurate, current, and consistent content. Provide a presence of written articles on the website, which was not present before my leadership. o Manage and enhance the ICCAC and JCBCA social media accounts. Responsible for live reporting of sport scores and updates via Twitter. o Start and refresh the ICCAC Instagram account, increasing usage and advertising. o Prepare, preview, and promote information for ICCAC and NJCAA championships, tournaments, and events. Develop and assist designing game programs, sports previews, and other publications such as press releases, magazines and more.

Ames, Ia

o Write and publish articles and content for the ICCAC website. Research accurate information and publish "Athlete of the Week" articles weekly. o Produce content and graphics for the ICCAC website, social media, and every hosted event via Canva. o Publish live updates on social media pages during conference tournaments and coordinate team and player results through sporting events.

Bachelor'S Degree, Journalism

Minor in Religious Studies.

Google Data Analytics Certificate, Data Analytics

Those who earn the Google Data Analytics Professional Certificate have completed eight courses, developed by Google, that include.

Associate'S Degree, Liberal Arts And Sciences/Liberal Studies