In addition to items listed under “Quality Technician II” • Conducted aesthetics training for all operators on the floor and maintained training records/matrix. • Developed into a coaching role to help cultivate critical thinking and ownership in all team members (assembly operators, quality inspectors, finished good auditors). • Instrumental in new product launches, expressing realistic timelines and identifying pain points. • Point of contact for quality issues between different plants in Wisconsin, Arkansas and China. • Worked closely with Global Faucets Quality Team by attending biweekly Interplant Quality Meetings, resolving quality issues and building a rapport with teams across the world. • SAP QM Coordinator between plants: reviewing problems, assigning tasks, record containment and usage activities, etc.

• Ensured operators had quality components when assembling faucets through constant communication with various vendors and teams who supply the assembly area with components. • Analyzed and took corrective actions to improve assembly processes while inspecting and reviewing items for aesthetic and functional non-conformances, to improve the overall quality of products, while increasing assembly efficiency, which sometimes involved shutting down production, when necessary. • Conducted precision measurements, quality/warranty data analysis, and scrap reduction projects. • Assisted in the completion of Finished Good Audits, activated audit inspection plans, and conducted various root cause analyses (5 Why/8D/Fishbone) and problem solving of any failures. • Created and approved Production Part Approval Processes (PPAPs) for new and current products, with a focus on creating and developing control plans, pFMEAs and Appearance Approval Reports (AARs). • Participated in Kaizen and 5S events, utilizing Six Sigma and Lean Leader tools. • Occasionally led morning meetings with floor associates when Team Leaders were not available.

• Responsible for training manufacturing lab technicians in a cGMP environment. • Ensured lab technicians were appropriately cross-trained in varied manufacturing procedures. • Conducted proficiency audits, paired with risk assessments, to ensure manufacturing lab technicians were prepared to perform procedures independently. • Facilitated manufacturing new employee orientation program, final aseptic technique exam, gowning certification and autoclave certifications. • Operated autoclaves and had some experience operating a lyophilizer. • Assisted Quality Assurance with updating quality documents (SOPs, batch records, etc.). • Updated content for various manufacturing procedures per regulatory requirements. • Co-led antigen meetings with ~10 attendees, assisting with creating agendas.

• Became proficient in the performance of small and large scale non-viral and viral tissue culture and aerobic bacterial culture operations, including the creation of primary cell cultures, inoculation, harvest, inactivation, precipitation, decantation and storage processes. • Performed daily observations and documentation of facility and equipment parameters. • Prepared laboratories for sterile operations, clean-up, and post-fill operations. • Cleaned glassware and equipment; prepared media, solutions, reagents, and disinfectants. • Performed general housekeeping of airlocks, laboratories, storage areas, and equipment.

• Student Planning & Initiatives Committee Chair: managed student leaders, created agendas and scheduled/led meetings, with the goal of representing student perspectives within the department.• Created/implemented student training, development, and engagement programs for ~1,200 student employees.• Focused on departmental philosophy, discipline, website management, electronic surveys and employee evaluations.• Cultivated skills in customer service, organization, time management, multitasking, communication and office work.

• Oversaw unit operations of ~330 employees (hiring, terminating, promoting, disciplining).• Directed the work of 30 student supervisors, student labor cost control, and the overall scheduling, training, supervision and review of the work performance of student employees. • Maintained miscellaneous records and reports.

· Empowered community members by coordinating events, serving as a governing body of the hall, and a liaison between students and administration.

• Prepared, cooked, and baked a variety of foods and individually served residents their meals, including those on special dietary plans or who have health concerns in need of accommodations.• Provided care to residents on a daily basis and collaborated well with co-workers in a team-oriented environment.

· Made a difference by responding quickly to customer and team member needs.· Served hot and cold menu items; stocked and took inventory of food and supplies.· Operated cash register/POS system.· Washed dishes and maintained a clean and inviting dining area.· Served as a leader and positive role model on behalf of UW-Madison.· Work Areas: cashiering, catering, dish room, production (front and back of the house), coffee house, server, inventory/stocking, wait staff/server, bartending, event delivery & set-up.