Kayla Schultz Email & Phone Number

Baltimore, Maryland, United States

• Manage communication flow between clients and team of expert researchers to develop strategies for effective market research and excellent client service
• Understand clients’ needs and educate them about the appropriate solution within YouGov that can help them gain valuable consumer insights
• Coordinate and lead regular client project status meetings, providing updates on progress, while addressing concerns and gathering feedback

Bringing together artists and audiences from diverse backgrounds to experience spectacular arts and education programs!

• Self-direct initiatives of cold outreach, prospecting, and lead qualification utilizing sales softwares including SalesLoft and Zoominfo
• Collaborate with Sales Development Manager and Business Development team to create strategies for account growth
• Maintain clean CRM via Salesforce

• Handle incoming and outgoing customer orders and floor merchandise for highest-volume store in chain
• Greet and establish expectations for customers/clients in a high traffic retail environment
• Process transactions, special orders, layaway contracts, returns, and exchanges
• Serve as first line of contact for customer service issues and problems needing supervisor