Kayla Wade Email & Phone Number

Geelong, Victoria, Australia

Provides complex support to individuals with physical, developmental and cognitive disabilities. Assists individuals with day to day support, personal care and personal development. Liaise directly with clients and case managers through the Mable platform to establish professional service agreements.My major achievements in this role include:• Establishing and maintaining effective business relationships with clients.• Efficient self-management of client agreements, timesheets, invoices and communication with clients on a remote basis. • Ensuring continuous display of friendly, professional attitude and development of business relationships with clients to build strong levels of rapport.• Maintaining a strong interpersonal communication standard liaising with clients and client case managers on a regular basis. • Effective use of mobility aids; lifts, hoists and vehicles to transfer and transport clients in a safe and professional manner. • Extensive experience with general medication administration and use of PEG feeding machines, assuring highest levels of accuracy.

Geelong Vic

Provided complex support to individuals with physical, developmental and cognitive disabilities. Assisted disabled individuals with day to day support, personal care and personal development. Provided a range of community living services to assist people with a disability to be involved in their local community, be valued, respected and engaged in meaningful opportunities and relationships. My major achievements in this role included:• Established and maintained effective business relationships with clients.• Ensuring continuous display of friendly, professional attitude and development of business relationships with clients to build strong levels of rapport.• Effective use of mobility aids; lifts, hoists and vehicles to transfer and transport clients in a safe and professional manner. • Extensive experience with general medication administration and use of PEG feeding machines, assuring highest levels of accuracy.• Maintained a strong interpersonal communication standard between both clients and the organisation.

Lismore, New South Wales, Australia

Provided complex support to both aged individuals and individuals with physical, developmental and cognitive disabilities. Performed domestic assistance duties; cleaning, laundry and meal preparation. Assisted with personal care duties including showering, feeding and toileting clients. My major achievements in this role included: • Established and maintained effective business relationships with clients.• Extensive experience working in two person complex care services, general medication administration and use of PEG feeding machines, assuring highest level of accuracy.• Effective use of mobility aids; lifts, hoists and vehicles to transfer and transport clients in a safe and professional manner. • Ensured continuous display of friendly, professional attitude and development of business relationships with clients to build strong levels of rapport.• Maintained a strong interpersonal communication standard between both clients and the organisation.

Alstonville Nsw

Established and maintained relationships with up to 25 clients on a daily basis to generate higher percentage of sales. Supported and assisted store owners in the efficient organisation of stock management routines, processing cash and EFTPOS transactions. Scope of responsibilities included phone enquiries; invoicing; mail processing; filing and stock control.My major achievements in this role included: • Ensuring continuous display of friendly, professional attitude and development of business relationships with customers to encourage repeat business.• Effective handling of cash and EFTPOS, assuring highest levels of accuracy. • Resolving numerous business functions on a day-to-day basis; including customer enquiries, information requests, invoicing, and stock control.

Lismore, New South Wales, Australia

Bachelor Of Business, Human Resource Management

• Achieved Distinction grade in Organisational Stakeholder Management, Professional Management for the Workplace, Professional Development.

Education record