• Analyze and process Rush and Separation Check requests, as well as LX/RX transactions for over 27,000 UCSF employees• Manage validation of calculation within requests to ensure accuracy, and communicate effectively with Human Resources to resolve all relevant questions • Conduct daily procedures in a fast paced environment with stringent deadlines• Responsible for ORCA check distribution and monthly reporting of work group metrics• Examines and verifies payroll, benefit, leave and position control data for accuracy, appropriateness and documentation• Research and analyze discrepancies and process appropriate corrections• Collaborate with Accounts Payable team on payroll invoice payments and Electronic Fund Transfers

• Coordinate the temporary disability claims process for all UCSF employees• Maintains benefit records and prepares documents necessary for implementing benefit coverage, including creating personal payment letters and processing payments• Provide technical research, answer employee questions regarding interpretation of benefit policies, benefits enrollments and assist employees with problem resolutions in timely manner• Coordinate information effectively between Human Resources, Payroll Accounting, Benefits Office, other departments and vendors to ensure proper flow and maintenance of employee data• Ensure that all wages are paid accurately after employees return back from leave of absence • Ensure all payroll deductions/refunds are processed timely and accordance with instructions

• Promoted in a year from server to restaurant manager • Responsible for opening and closing restaurant • Train new employees• Motivate team to comply with all store policies and achieve team goals• Responsible for payroll management

• Successfully create a strategy to attract younger audiences• Created external partnerships with the City of San Jose and Independents Living Homes• Wrote a grant letter to Bay Area Foundation

• Created project to increase brand awareness and career opportunities for Sherwin-Williams to San Jose State University students• Created and implemented an Integrated Marketing Communications plan • Successfully designed and distributed 400 brand awareness surveys to students in order to measure results• Increased student awareness of Internship Program by 25%, Management Training Program by 21%, and Corporate job offerings by 16%

• Tutored students on K-12 mathematics and problem-solving skills to better understand the materials and improve their performance on examinations• Graded student mathematics homework, classwork and tests quickly and efficiently• Collaborated with peers to optimize workload sharing and efficient operations

• Developed numerous skills, including:o Interpersonal interactions with pleasant and difficult peopleo Multitasking and efficient task and time management under chaotic circumstances