Kayla-Colleen Glover Email and Phone Number
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Kayla-Colleen Glover personal email
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My name is Kayla-Colleen Glover and I am a highly driven and results-oriented C-level executive assistant and project manager with a comprehensive career history overseeing administration and facilitation of complex project pipelines, building essential partnerships, and delivering on business objectives to ensure achievement of organizational strategic plans and goals. I am adept at planning, organizing, and executing large meetings and events, developing and implementing company-wide policies and procedures, and creating sustainable mechanisms to determine internal and external engagement opportunities. I am skilled at identifying issues and potential problems, researching viable options, and presenting meaningful solutions that lead to process improvements. As a dynamic verbal and written communicator, I am able to convey complex business processes to a wide audience. I also have a strong talent for building and maintaining long-standing business relationships with coworkers, vendors, executive leadership, and project stakeholders at all levels.Some of my key areas of expertise include…☛ Strategic Vision and Support☛ Project and Program Management☛ Administrative Operations☛ Policy and Procedure Development☛ Budget and Financial Oversight☛ Calendar and Travel Management☛ Confidential Communications☛ Technical Systems and Software☛ Reporting and Analytics☛ Stakeholder Engagement☛ Event and Meeting Coordination☛ Team Building and TrainingFeel free to contact me so we can discuss how I can develop and manage detailed projects, track significant milestones and objectives, and successfully deliver on project workflows at your organization.
Intermountain Healthcare Delivery Institute
View- Website:
- intermountainatp.org
- Employees:
- 5
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Senior Executive AssistantIntermountain Healthcare Delivery Institute Jul 2020 - PresentAt Intermountain Healthcare, I support the Sr. Executive Medical Director of the Healthcare Delivery Institute in addition to supporting multiple executives and researchers within the Institute and the organization at large. Serving as a primary point of contact for the Institute and C-Suite Executives, I represent the organization in first contact and professional follow-up communications. Complex calendar management, project management, and interdepartmental meeting management skills are daily activities. Prioritization and management of executive calendars to aid in successful attainment of internal and external deliverables and competing priorities. Expense management, expense reporting, training coordination and compliance management skills. Strong communication skills leveraged in the Human Resources recruiting and interview space, with employee onboarding and payroll experience. Travel planning and booking for C-Suite Executives at both U.S. and International venues. Experienced critical thinker with the ability to jump in and self-start with little supervision. Proven ability to handle both planned and ad hoc deliverables with strong attention to detail and professional courtesy/confidentiality.
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Executive Assistant To C-SuiteSovrin Foundation Apr 2018 - Mar 2020Salt Lake City, Ut, UsAt Sovrin, I delivered fundamental administrative oversight of the Foundation office and provided executive-level support to the CEO, CFO, CTO, and Board of Directors. I researched and prepared detailed budgets, financials, and management reports requiring highest level of confidentiality. I performed all aspects of the employee life-cycle process, including interviews, new hire onboarding, payroll, performance evaluations, reward/recognition programs, and employee off-boarding. I also managed complex calendar activities, including extensive online meeting coordination, document and process development, meeting minutes, and travel arrangements, and facilitated regular meetings, guest events, and large coordinated events at both domestic and international levels.Key Accomplishments:★ Supported four highly visible and busy executives and assisted in establishing global public utility in the SSI tech space.★ Utilized bottom up perspective to oversee project management of entire development of non-profit Foundation offices, including commercial real estate reviews, office set-up, business purchases, and all Human Resource functions.★ Led initial contact and transition process for all inquiries of service, donations, and volunteer activities within the Foundation, maintaining communication with all levels of stakeholders to ensure satisfaction.★ Created processes for all employee onboarding, orientation and personal equipment processing, streamlining hiring system and receiving consistently positive reviews from new hires.★ Fostered positive and effective working relationships with all levels of management from CEO to BYU student intern employees, building integral partnerships to help the Foundation grow. -
Project ManagerAmerican Crafts Feb 2015 - Apr 2018Lindon, Ut, UsIn this role, I oversaw project management and prompt project delivery for American Crafts’ largest wholesale account while adhering to strict timelines and maintaining alignment to company business plans. I led initiatives related to enhancing project financial processes, methodology, and governance by developing positive and effective working relationships with all levels of management from the Executive Vice President to the warehouse and logistics coordinators. Additionally, I managed all customer and key account requirements, and developed and maintained reporting utilizing project specific software including Microsoft Office Suite, Asana Project Management, SmartSheets, and Google Docs.Key Accomplishments:★ Managed compliance and chargeback process for key account, reducing fees from $2M to $500K annually.★ Reduced account compliance violations by 20% in second quarter of 2016, increasing sales and customer satisfaction.★ Developed cross-functional reporting and jeopardy processes to ensure adherence to strict customer timelines and deliverables in U.S. and China, reducing time in transit by over 25%.★ Served as single point of contact for client based issue resolution, overseeing all aspects of account lifecycle from point of purchase order through shipment and invoicing. ★ Fostered teaming environment for key accounts by developing and managing project management principles, meetings, and team accountability. ★ Completed key vendor compliance reviews and developed research and report metrics for account compliance where none existed previously, identifying process improvements and improving compliance adherence. -
Senior Product DeveloperSbc Mar 2000 - May 2005Dallas, Tx, UsSenior Product Developer for a SBC Inc., a Fortune 50 global telecommunication company. 8 years of technical product development experience. Strong communication skills emphasizing leadership of cross-functional teams and project management of multiple, multi-million dollar product launch plans. Experienced manager of technical support staff, customer service teams, and sales teams. Strong process development skills, with an emphasis on development of end-to-end process requirements documentation. Tasked with managing a complex product launch process from ideation through launch and transition to lifecycle management. Management of large, cross-functional teams comprised of many levels of management and multiple geographic locations. Development of technical product requirements, marketing requirements, business case financials, and execution of project timelines in alignment with overall business strategic plan. -
Senior Product ManagerSbc Jul 1996 - Mar 2000Dallas, Tx, UsIn this role, I developed new product initiatives, feature/service upgrades, and lifecycle management of Wireless products. Expertise in technical project management, billing and CRM system upgrades. Developed new product programs focused on product improvements and customer service satisfaction through customer surveys, customer site visits, and customer focus groups. Wrote technical training materials and conducted training in a high volume call center environment for a target audience of 500+ agents. Developed, trained management and sales force on new products and services-Managed senior customer care team of 30 employees dedicated to key large business accounts.
Kayla-Colleen Glover Skills
Kayla-Colleen Glover Education Details
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Purdue GlobalPsychology
Frequently Asked Questions about Kayla-Colleen Glover
What company does Kayla-Colleen Glover work for?
Kayla-Colleen Glover works for Intermountain Healthcare Delivery Institute
What is Kayla-Colleen Glover's role at the current company?
Kayla-Colleen Glover's current role is Senior Executive Assistant at Intermountain Health: Healthcare Delivery Institute.
What is Kayla-Colleen Glover's email address?
Kayla-Colleen Glover's email address is ka****@****ing.com
What is Kayla-Colleen Glover's direct phone number?
Kayla-Colleen Glover's direct phone number is +180122*****
What schools did Kayla-Colleen Glover attend?
Kayla-Colleen Glover attended Purdue Global.
What skills is Kayla-Colleen Glover known for?
Kayla-Colleen Glover has skills like Leadership, Marketing, Account Management, Sales, Microsoft Office, Project Management, Cross Functional Team Leadership, Strategic Planning, Management, Public Speaking, Training, Product Management.
Who are Kayla-Colleen Glover's colleagues?
Kayla-Colleen Glover's colleagues are Stefanie Bowen, Aj Jones.
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