• Onboard new customers and train all users on platform • Monitor KPI’s, track brand performance and develop retention strategies for small businesses• Act as voice of customer and advocate for their needs internally• Strategize social campaign execution tailored to various KPI's• Debrief analytics and create QBR's to go over quarterly data and content with senior-level executives and main users• Regular syncs with clients to provide value such as influencer marketing strategy, social media research, and comparing past initiatives with current initiatives.• Identify trends and patterns in the social media space

• Run campaigns around influencer marketing, content creation and digital advertising• Work closely with customer success managers and campaign managers to track and execute marketing campaigns

• Trained as a face character performer to bring classic Disney characters to life such as Mulan and Pluto• Maintained character integrity to fully immerse guests in storylines• Communicated with guests from around the world despite a language barrier successfully• Performed in Disney Parks official production, Fantasmic

• Provided exceptional customer service in a fast-paced environment • Exceeded daily sales goals on a regular basis• Went above and beyond to improve guests’ vacations with unexpected ‘magical moments’ • Worked as a team to manage store appearance and track inventory• Established valuable relationships

• Manage the Legal Departments filing systems, both physical and electronic• Perform all aspects of contract management including routing for signature and maintaining contract log database• Trained in processing contracts, both customer and supplier, through EchoSign and the Salesforce.com Apptus integration.

• Hired and trained 6 interns• Served as a liaison between interns and Internal Vice Chair• Organized and managed events such as UCSC’s Got Talent, Edge of Eden, and the Slug Shuttle.

• Served as support and resource for first year students to transition and integrate into the university• Organized events each month to help residents bond and develop valuable life skills• Trained in emergency/first aid response and CPR• Enforced university policy to ensure safety of the residents

• Initiated and named UCSC’s first campus wide music festival with 2 other student lead organizers• Garnered support from 15 various administrative departments including the Dean of Students, Police, Facilities, and various local business• Led weekly meetings with interns and administrators• Hired a Production manager and supervised all aspects of the event• Worked to ensure the safety of all students attending and those in the surrounding areas• Executed event smoothly with over 4,000 students in attendance (largest event on campus).

• Met with 12 professors and administrators weekly to discuss department external reviews, program statements, online education, and all academic changes proposed by staff and faculty• Voiced concerns for students and provided valuable insight into academic realities

• Served as the Slug Shuttle Liaison to help create and plan the schedule for a free shuttle to the airport and train station from campus• Met with the Director of Transportation and Parking Services weekly to create the online reservation system, analyze data and brainstorm solutions to make the shuttle run smoothly• Helped plan and execute the Love Shack Blood Drive to promote various forms of love on Valentine's Day. Examples include Self-Love, Familial Love, Friendship Love, and Love for Philanthropy.

• Responded to constituent mail, answered phones and listened to constituent concerns and filed complaints and comments accordingly• Helped organize and worked at multiple district events for veterans, undocumented residents, and general constituents• Trained in Deferred Action for Childhood Arrivals and attended workshops to help families complete applications and other legal paperwork

• One of eight students selected out of hundreds to represent UC Santa Cruz at the United States Student Association Congress in New Jersey • Met with hundreds of other students from across a wide variety of college campuses to discuss issues pertaining to Higher Education and to create campaigns to lobby on.

• Worked at the front counter to checkout customers, cleaned shelves and floor, restocked shelves, and answered the many questions of visitors.