At Zillow, my role in technical program management focuses on enhancing our People Analytics capabilities and effectiveness through advanced data analytics and engineering. We, as a team, have successfully implemented robust data pipelines and business intelligence tools, enabling informed decision-making throughout the organization.My role involves partnering with Analytics Engineering, Product and People Technology teams, fostering an environment of cross-functional collaboration to design and deliver critical projects. With expertise in Tableau, Snowflake, and SQL, our team has crafted self-service dashboards that provide insights into talent acquisition, employee demographics, and attrition trends, empowering stakeholders to ask better questions and make strategic choices.
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Senior Analyst, People AnalyticsZillowDenver, Co, Us -
Senior Technical Program Manager, People AnalyticsZillow Jul 2023 - PresentSeattle, Washington, UsAs a Technical Program Manager for data and engineering teams, I plan and execute projects related to data analytics and engineering initiatives. I collaborate with cross-functional teams including Product and People Technology teams to prioritize, design, and deliver key milestones that align with our organization's data and analytics goals. My role involves driving the successful implementation of data pipelines, integrations, and business intelligence tools to support data-driven decision-making across the organization. -
Senior Analyst, People AnalyticsZillow Feb 2021 - Sep 2023Seattle, Washington, UsPartner with the stakeholders across the company to understand which data points could help inform business and lead to better questions.Create and iterate on multiple self-service dashboards in Tableau and data sources built in Snowflake using SQL across a variety of topic areas including Talent Acquisition, Employee Demographics, and Attrition Trends. -
People Analytics Reporting AnalystZillow Mar 2019 - Feb 2021Seattle, Washington, UsSupported business groups across Zillow through Workday report writing across the employee lifecycle. Analyzed reporting volume and requests to identify areas of operational improvement.Maintained internal reporting platforms through troubleshooting, development, and governance.Established business requirements to develop report specifications.Supported employee survey administration by creating the employee database and reporting on survey sentiment.Provided data for ad-hoc business questions and acted as the subject matter expert for the team’s dashboards and data sources. -
Senior People Operations SpecialistZillow Oct 2018 - Mar 2019Seattle, Washington, Us- Audit Workday HRIS for data integrity and process trends- Act as a project manager for the People Operations team by creating project plans, driving stakeholder discussions, delegating tasks, and leading meetings- Work closely with internal systems teams to test and troubleshoot business process enhancements in Workday HRIS- Offer technical system support for employees, leaders, and the Human Resources Team- Evaluate current processes, identify areas of opportunity, and recommend solutions for implementation -
Hr Operations SpecialistZillow Sep 2016 - Oct 2018Seattle, Washington, Us-Auditing and processing employee data processes in Workday HRIS while maintaining a high standard of accuracy and compliance.-Providing end-user support and serving as the first point of contact for Workday HRIS, company policies, and procedures.-Collaborating with key stakeholders to communicate and clarify processes that improve overall efficiency.-Leveraging HRIS data in Workday to reveal trends and identify potential process options and solutions.-Establishing report criteria and defining the desired results to build and test functionality.-Facilitating employee onboarding and off boarding including providing assistance with exit interviews. -
Solutions SpecialistVerizon Wireless Jan 2014 - Aug 2016Basking Ridge, Nj, UsProvided end-to-end solutions with Verizon products and services.Managed all aspects of client contracts including initializations, expense tracking, maintenance and contract renewals. Established and executed client contracts while building relationships with clients. -
Talent Acquisition Bilingual RecruiterVerizon Wireless Aug 2015 - Dec 2015Basking Ridge, Nj, UsSearching for the talented individuals who are looking to be a part of the ever-changing communications environment with Verizon Wireless.Sourcing and screening candidates from multiple sites, media, community services, colleges, and agencies.Manage full cycle recruiting process across multiple states and business units while implementing strategies to attract passive job seekersConducting a high volume of interviews and phone screens while partnering with hiring manager and key leaders within the businessTrack and report on metrics designed to ensure the highest quality of candidate pool and hiresSource and interview for bilingual in Spanish candidates to place in difficult to fill rolesLead and participate in Hiring Events in the Mountain Region -
Bilingual AssistantDelegación Del Gobierno De La Junta De Andalucía En Sevilla Sep 2012 - May 2013Sevilla, Sevilla, EsAssisted in high school classes to facilitate the learning and speaking of English by creating lesson plans, tutoring, creating events and programs to involve the students, and instructed bilingual staff at the school more about English grammar and instruction methods -
Sports And Media AssistantThe University Of South Dakota Dec 2011 - May 2012Vermillion, Sd, UsAssisted with sports team management and game day preparations and execution. Responsible for providing accurate statistics and correct profile information for individual players.
Kayla Smith Education Details
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University Of South DakotaPublic Relations And International Communications
Frequently Asked Questions about Kayla Smith
What company does Kayla Smith work for?
Kayla Smith works for Zillow
What is Kayla Smith's role at the current company?
Kayla Smith's current role is Senior Analyst, People Analytics.
What schools did Kayla Smith attend?
Kayla Smith attended University Of South Dakota.
Who are Kayla Smith's colleagues?
Kayla Smith's colleagues are Kara Edwards, Catherine Davis, Daniel Lew, Matt Lee, Cfa, Lincoln Sea, Jeromy Payton, Anamarija Pavlovic.
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