Kayla Walmsley Email & Phone Number

Arlington, Virginia

• Tour and lease apartments and townhomes to prospective residents by using sales techniques to customize and explain the benefits of the community
• Provide excellent customer service to all residents and prospects by greeting, answering phones, and responding to emails to build lasting relationships and help “create a better way to live”
• Maintain contact with all leads, secure all documentation to prepare move-in and move-out files, and assist in planning resident events

Myrtle Beach, South Carolina

• Supervised guests at a large family water park in attempt to prevent accidents and ensure safety
• Greeted guests with a friendly welcome and took necessary action when needed, such as enforcing rules and administering first aid

Wyndham Seawatch Plantation, Myrtle Beach, South Carolina

• Greeted, registered, and issued keys appropriately to guests at the resort in a friendly manner
• Answered telephones with proper etiquette and communicated with other departments as needed to ensure that action is taken for all guest requests and complaints
• Completed check-out procedures, collected payments, posted charges, and sent faxes and emails as necessary

Wyndham Grand Desert, Las Vegas, Nevada

• Greeted, registered, and issued keys appropriately to guests at the resort in a friendly manner
• Answered telephones with proper etiquette and communicated with other departments as needed to ensure that action is taken for all guest requests and complaints
• Completed check-out procedures, collected payments, posted charges, and sent faxes and emails as necessary

Destin, Florida

• Implemented recreational programs and activities for guests and their children at the resort
• Promoted upcoming events by printing weekly flyers and brochures
• Interacted with employees and guests using the “Count on Me” service to deliver a memorable family experience

Haymarket, Virginia

Served in the Bistro and communicated with name recognition to get to know club membersGreeted guests, took orders, and communicated with the kitchen and other employees to allow for excellent serviceProvided service for guests at golf events, meetings, and weddings as a banquet server

Harrisonburg, Virginia

Prepped and replenished food as neededServed customers in the dining hallsUsed multi-tasking skills to communicate with employees in a team environment

Harrisonburg, Virginia

Interacted and communicated with management, servers and other employees to ensure effective teamworkGreeted and seated guests with a friendly welcomeAnswered phone calls, while balancing other duties during each shift

Nokesville, Virginia

Interviewed students and faculty, wrote and edited feature stories, and assisted with the distribution process

Northern Virginia

• Engaged customers with new food and beverage samples at various supermarkets
• Presented the product with a professional attitude
• Discussed key selling points to potential customers

Bachelor Of Science (B.S.), Hospitality Management

General Business Minor

Advanced Diploma

Planned Homecoming, Prom and fundraising events in order to support the class of 2010

Education record