Jennifer Baker Email & Phone Number

Quincy

Maintains same responsibilities as with Archstone after Avalon Bay became the new owner of the company.

Quincy, Ma

Assists residents at luxury apartment building with everyday needs. Handles residents packages and dry cleaning. Takes service requests from residents, and follows up with them to make sure they are satisfied with work after completion. Recommends dining and entertainment in local area. Follows proper policies and procedures in handling master keys for residents, including resident lock outs. Utilizes customer service skills to maintain positive relationships with residents to ensure they receive a high class experience.

Quincy, Ma.

Identified customer needs and sold products of service that would benefit them while also maintaining their relationship with the bank. Handled transactions quickly and correctly. Assisted with customer service issues both in the branch and over the telephone. Remained professional and friendly to all customers to guarantee a pleasant experience at the bank. Actively stayed updated with new policies and procedures, and strictly followed them. Balanced drawer at the end of each shift. Worked with supervisors to initiate promotions and events at bank to encourage new customers and existing customers to open new accounts.

Certificate, Career Training Program

Ten week introduction to administrative office skills covering; Microsoft Office, customer service, office procedures, workplace math.

Education record