Kayla Zahn Email & Phone Number

Remote

Raleigh, North Carolina, United States

San Francisco Bay Area

• Greeted all incoming visitors to the office in a friendly, professional manner• Processed incoming and outgoing mail, packages, and deliveries• Helped with onboarding new hires and composed office badges • Coordinated engaging office events and All-Hands Meetings• Managed relationships and coordinated with external vendors • Scheduled meetings and managed conference rooms• Updated handbook with business protocol on Confluence• Managed various tasks in Jira• Purchased office supplies and equipment• Implemented Tickets at Work Benefits program with employee engagement reaching over 70%• Regularly contributed new ideas to my team

Elk Grove, California, United States

• Processed claim files for property loss correlated with the 2018 Tubbs Wildfire (clients: Allstate, CIG, etc.).• Classified information using robust organization systems.• Responsibilities included operating computers, retrieving and recording file placement.• Worked in a team to maximize productivity, data entry, and used cross-referencing to assure correct processing of claims.• Handled and redacted sensitive and private client information.Full-time. Temporary Position.

Burbank, Ca

• Created and published content across social media platforms increasing weekly impressionson Twitter, Facebook, and Instagram. • Managed online and in-person recruiting. • Coordinated events to increase membership and brand awareness. • Booked and promoted clients via online radio. • Researched different avenues for advertising and creating proposals for presentations. • Gained valuable experience working with niche groups inside the mass affluent market. • Worked as a liaison between potential business partners. • Successfully matched clients with partners. • Worked remotely strengthening time management and communication skills. • Used creative and open-minded approach to generate new ideas in all aspects of business.

Sacramento, California Area

• Senior contractor for in-field customer service• Face-to-face marketing, research, and data collection• Administration and data management. • Project lead, project planning, and time management.• Developed robust Microsoft Powerpoint and Excel skills for client presentation.

Folsom, California, United States

• Answering phones• Product sales • Customer service• Managing customer complaints • Maintaining an account of financial transactions• Client scheduling and management

Bachelor Of Arts - Ba, Psychology, Magna Cum Laude

Associate Of Arts - Aa, Multi/Interdisciplinary Studies