Kaylee Voight Email & Phone Number

Chicago, Illinois, United States

Kalamazoo, Michigan, United States

Toms River, New Jersey, United States

• Initiated and managed multiple social media accounts.
• Created 7+ graphics per week for use on the website, social media, and internally.
• Worked effectively in a team environment to pitch and enact ideas.

Kalamazoo, Michigan, United States

• Facilitated on-the-floor interactions in a client-facing retail space.
• Carried out $500+ in transactions per day.
• Regularly utilized a win-win conflict resolution strategy to resolve customer complaints.

Ottawa, Ontario, Canada

• Learned about digital marketing and automation basics using Marketo.
• Created buyer and company personas using data from the Salesforce programand through interviewing at varying levels of the company.
• Shadowed various Marketo Champions and marketing operations personnel asthey interacted with large clients.

South Lyon, Michigan, United States

• Handled customer inquiries regarding scheduling, food availability, and prices and adjusted plans accordingly.
• Collaborated with a small team to create catering spreads and meet deadlines, often assembling approximately 5000+ meals per day for hospitals during the COVID-19 pandemic.

Grand Rapids, Michigan, United States

• Created approximately 21 pieces of content per week to post across several social media platforms.
• Contributed to a monthly e-newsletter by writing articles that would be sent to an audience of 29,000.
• Recorded and organized marketing e fforts to present to partners at the year’s end.

Plymouth, Michigan, United States

• Worked collaboratively to create and post social media content using Adobe Indesign, Photoshop, and Illustrate.
• Followed up on approximately 500 inbound sales calls or interest generated from marketing campaigns per week.
• Engaged in Digital Marketing Strategy and overall business development initiatives regarding Twitter and email campaigns.

South Lyon, Michigan

• Trained incoming employees in ideal customer service practices and how to prepare the product to ensure quality.
• Performed various financial activities such as cash handling of approximately $600+ per day, deposit preparation, and compiling the balances of receipts at the end of the day.
• Maintained customer satisfaction regarding food and/or service using interpersonal communication techniques and problem-solving skills.

Bachelor Of Business Administration - Bba, Marketing, 3.9

Associate Of Arts - Aa, Liberal Arts And Sciences/Liberal Studies

Activities and Societies: Phi Theta Kappa Honor Society