Kayode Adebayo Email & Phone Number

Abuja, Federal Capital Territory, NG

• Collect data from diverse sources within the company, such as operations, sales, and customer service, ensuring data accuracy and completeness while managing databases and maintaining secure data storage.
• Leverage data to address critical business inquiries, skillfully transforming and interpreting data in Excel and Power BI, resulting in data-driven decisions and actionable outcomes.
• Design and deliver an interactive Excel dashboard, implementing COUNTIF, VLOOKUPs, INDEX MATCH, and SUMIFS to significantly enhance user satisfaction ratings, promoting a user-friendly data exploration experience.
• Employ ETL methodology to effectively extract, transform, and load data in Power BI, facilitating data-driven decision-making by delivering actionable insights.
• Extract actionable insights from specific datasets shared on LinkedIn, utilising data visualisations to address key questions and recommend practical solutions.
• Identify data patterns and correlations within business data, employing Microsoft Excel, Access, and SQL for data manipulation, cleansing, and processing, leading to informed decision-making and improved operational.

Nigeria

• Develop a comprehensive content strategy that aligns with the company’s overall goals and resonates with the target audience.
• Produce engaging content, including blog posts, social media updates, videos, infographics, and live streams, tailored to each platform’s strengths.
• Plan and maintain a content calendar to ensure consistent and timely posts across all social media channels.
• Develop and execute social media campaigns aimed at increasing brand awareness, engagement, and conversions.
• Stay updated on social media trends and platform updates, adjusting strategies to capitalize on new opportunities.
• Platform Selection: Choose the appropriate social media platforms for campaign execution based on the target audience and campaign goals.

Abuja, Federal Capital Territory, Nigeria

• Oversaw the daily operations of the support ticketing platform, ensuring prompt and effective resolution of student inquiries. Provide strategic oversight and direction to the support team, maintaining high standards.
• Analyzed ticket data to identify trends and areas for improvement, implementing solutions to enhance the efficiency and effectiveness of the platform.
• Developed and managed the examination budget for 109 study centres nationwide, ensuring accurate allocation and utilization of resources.
• Reviewed and evaluated budget requests and communications from students, faculties, and directorates related to examination matters.
• Served as Secretary on various committees concerning examination issues, facilitating discussions and ensuring proper documentation and follow-up actions.
• Managed the onboarding and offboarding processes for staff and students, achieving a 95% completion rate within designated timelines and ensuring adherence to institutional policies.

Lagos, Nigeria

• Oversaw the daily operations of the office, ensuring a clean, organized, and efficient work environment.
• Managed office supplies inventory, placed orders as needed, and ensured the availability of necessary materials and equipment. Coordinated maintenance and repair services for office facilities and equipment.
• Maintained accurate and organized records of all university documents, including student records, faculty files, and administrative paperwork.
• Accurately input data into the university's database systems, ensuring the integrity and confidentiality of all information.
• Developed and implemented archiving procedures for both physical and digital records, ensuring compliance with university policies and regulatory requirements.
• Served as a liaison between departments, facilitating effective communication and information flow within the university.

Lagos, Nigeria

• Managed day-to-day administrative tasks, such as filing, copying, scanning, and handling office correspondence.
• Greeted visitors, answered phone calls, and directed inquiries to the appropriate departments or individuals.
• Coordinated and scheduled appointments, meetings, and events, ensuring efficient time management for staff and faculty.
• Provided information and support to students regarding registration, course schedules, and other academic inquiries.
• Assisted students with the completion and submission of forms and applications, ensuring accuracy and completeness.
• Maintained and updated student records and databases, ensuring confidentiality and compliance with university policies.