Kỳ Anh Phạm Hoàng Email & Phone Number

Ho Chi Minh City, Vn

Wp. Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

Incharge of high spending Google Ads client in Viet Nam market

Ho Chi Minh City Metropolitan Area

In responsibility of FMCG and Retail industry:- Establishing and maintaining the long term relationship with clients.- Negotiating the contract to get the best terms and optimize the profit for both parties.- Be a consultant in Coc Coc ads, develop the relationship with clients.- Ensure the best performance in every campaign, every assignment- Routine report for client to stick to the KPIs of campaign.- Working with other departments ( ads operation, Strategic Planning, B2B, Accountant,...) to ensure the smoothest flow.- Following the present KPIs and estimating the upcoming KPIs (monthly, quarterly).- Making directly solution to clients problem (technical and non-technical)Key account:+ Kids Plaza+ Đại Đồng Tiến+ Satra Mart+ Bidrico+ Deliany.....

Ho Chi Minh City, Vietnam

Responsible:- Receive and handle problems arising in the process of using the company products and services (directly responsible for 100 clients)- Managed services solutions with an emphasis on client satisfaction.- Constantly searched for new opportunities to engage new audiences.- Facilitated and supported sales initiatives.- Assessed the work of competitors to best understand what our brand brings to the table in our industry.- Monitored sales and feedback from clients.- Answered customer queries and concerns to the best of my ability.- Continually researched new business opportunities in the market.- Brought forth a self-motivated attitude.- Responsible for guiding and training clients to use company products and servicesAchievement:- Best employee in November and December 2020. - More experiences in customer service. I have been and am directly responsible for more than 100 customer accounts. - Experience a competitive and high-pressure environment - Improve presentation and planing skill. I have organized and attended many seminars, trainings as well as on-site tutorials for clients. - Improve team productivity. We have reduced our liquidation rate to less than 1% in 2020. - Streamlined an effective lead process that generated a 30% increase in sales volume.

Ho Chi Minh City, Vietnam

Responsible:- Create and optimize advertising campaigns on e-commerce channels- Create whole content for company website including product description, images, video, e commerce procedure,- Responsible for Facebook fanpage, group and others social media channels content.- Make and edit video for advertising and how to use section.- Make and edit video, images and others information to push product in e commerce agencies (Tiki, Shopee, Lazada,...- Design brochure and flyer for promotions and others marketing campaign.- Reponsible for Customer Services and handle problemsAchievement:The revenue grow up to 20%.Establish the digital marketing basic platform for company.Boost the interactive for company communication channel.

Bachelor Of Arts - Ba, Business Administration And Management, General, 2.8/4

Bachelor'S Degree, Business Administration And Management, General