Incharge of high spending Google Ads client in Viet Nam market

In responsibility of FMCG and Retail industry:- Establishing and maintaining the long term relationship with clients.- Negotiating the contract to get the best terms and optimize the profit for both parties.- Be a consultant in Coc Coc ads, develop the relationship with clients.- Ensure the best performance in every campaign, every assignment- Routine report for client to stick to the KPIs of campaign.- Working with other departments ( ads operation, Strategic Planning, B2B, Accountant,...) to ensure the smoothest flow.- Following the present KPIs and estimating the upcoming KPIs (monthly, quarterly).- Making directly solution to clients problem (technical and non-technical)Key account:+ Kids Plaza+ Đại Đồng Tiến+ Satra Mart+ Bidrico+ Deliany.....

Responsible:- Receive and handle problems arising in the process of using the company products and services (directly responsible for 100 clients)- Managed services solutions with an emphasis on client satisfaction.- Constantly searched for new opportunities to engage new audiences.- Facilitated and supported sales initiatives.- Assessed the work of competitors to best understand what our brand brings to the table in our industry.- Monitored sales and feedback from clients.- Answered customer queries and concerns to the best of my ability.- Continually researched new business opportunities in the market.- Brought forth a self-motivated attitude.- Responsible for guiding and training clients to use company products and servicesAchievement:- Best employee in November and December 2020. - More experiences in customer service. I have been and am directly responsible for more than 100 customer accounts. - Experience a competitive and high-pressure environment - Improve presentation and planing skill. I have organized and attended many seminars, trainings as well as on-site tutorials for clients. - Improve team productivity. We have reduced our liquidation rate to less than 1% in 2020. - Streamlined an effective lead process that generated a 30% increase in sales volume.

Responsible:- Create and optimize advertising campaigns on e-commerce channels- Create whole content for company website including product description, images, video, e commerce procedure,- Responsible for Facebook fanpage, group and others social media channels content.- Make and edit video for advertising and how to use section.- Make and edit video, images and others information to push product in e commerce agencies (Tiki, Shopee, Lazada,...- Design brochure and flyer for promotions and others marketing campaign.- Reponsible for Customer Services and handle problemsAchievement:The revenue grow up to 20%.Establish the digital marketing basic platform for company.Boost the interactive for company communication channel.