Kay Wakeham Email & Phone Number

New York, New York, Us

Recently joined the Enterprise Workforce Management Skills Design and Implementation team. Bringing my prior experience as part of Citi Shared Services leading a global team in skills profile creation, proficiency assessment, gap analysis, and training to close the gap.• Co-lead skills profile creation and assessment for critical business roles.• Partner with business/function SMEs to design and execute processes. • Lead working team to drive participation to 90% minimum requirement.• Integrate skills-based approach into other HR talent-related processes.

New York, New York, Us

Supported learning and development initiatives for Citi's 80,000 plus Operations and Technology employees across three businesses: Enterprise, Institutional Client Group, and Private Banking and Wealth Management:• Drove training solutions to support execution of business priorities.• Transformed virtual career development program to online for mass delivery.• Augmented virtual career development program with job shadowing.• Engaged and developed senior managers to serve as job shadow hosts.

New York, New York, Us

Steered strategy, plan, and executed various talent, learning, and culture initiatives for Citi's 20,000 plus Enterprise Operations and Technology employees.• Standardized various talent programs across EO&T businesses.• Directed strategy, design, and delivery of career development program.• Enlisted and developed senior managers to serve as career coaches.• Steered strategy, design, and execution of leadership development.• Developed strategy and design for executive reverse mentoring program.

New York, New York, Us

Served as global talent manager within Citi’s Shared Services organization, supporting 1000+ Information Security professionals.• Directed global team in development and implementation of talent strategy.• Served as advisor and extended member of senior leadership team.• Partnered with SMEs and managers to identify role-based skills by function.• Guided team in development and execution of skill-based assessment.• Led team in skills gap analysis and development of skills-based training.• Integrated skills in career pathway mapping to job roles and learning.

Cincinnati, Ohio, Us

Developed a business-consulting firm through marketing, public speaking, and relationship building in South Texas business and human resources community.• Launched client consulting firm in business and HR community.• Coached leaders of small to large firms on talent strategy and performance.• Utilized ATD HPI model to identify gaps and execute solutions to drive performance. • Drove culture of empowerment among directors in large aeronautics firm.• Launched Strategic Manager program in firm with goal attainment increase of 80%.• Guided executive team in creation and implementation of organizational values.

Basking Ridge, Nj, Us

Served in various group manager roles in new product development, account management, operations planning, and business marketing.