Kerri Leonard

Kerri Leonard Email and Phone Number

President, Causative Connections Corp. @
Kerri Leonard's Location
Cambridge, Massachusetts, United States, United States
Kerri Leonard's Contact Details

Kerri Leonard work email

Kerri Leonard personal email

About Kerri Leonard

Senior Commercial Operations and Customer Service Professional with over 18 years experience in the Biotech and Medical Device industry. In-depth knowledge of call center operations and management, implementation and support of CRM and Call Center/Telephony Technologies. Highly motivated and adaptable leader with expertise in mentoring and team building, metrics analysis, process mapping, project management, business process re-engineering and vendor relationship management.Specialties: •Quality Management•Product Launch•Outsourced Call Center Management•Process Improvement/Organization Design•Technical/MedTech Support•Data & Business Analysis•Salesforce.com •Software Implementation

Kerri Leonard's Current Company Details
Causative Connections Corp.

Causative Connections Corp.

President, Causative Connections Corp.
Kerri Leonard Work Experience Details
  • Causative Connections Corp.
    President
    Causative Connections Corp. Dec 2015 - Present
    Metro Boston, Ma
  • Insulet Corporation
    Director Of Customer Care
    Insulet Corporation Jul 2013 - Jun 2015
    Bedford, Ma
    View
  • Insulet Corporation
    Global Customer Care Manager
    Insulet Corporation May 2011 - Jul 2013
    Bedford, Ma
  • Biogen Idec
    Call Center Technology Manager
    Biogen Idec Apr 1998 - Jan 2011
    View

Kerri Leonard Skills

Acd Cti Workforce Management Siebel Salesforce.com Nice Aspect Crm Call Center Medical Devices Project Management Leadership Vendor Management Business Analysis Product Launch Biotechnology Business Process Improvement Lotus Notes Team Building Outsourcing Call Centers Pharmaceutical Industry Cross Functional Team Leadership Start Ups Software Documentation Quality Assurance Analysis Sales Process Improvement Sales Operations Product Management Data Analysis Saas Enterprise Software Call Center Development Mentoring Program Management Training Integration Fda Managed Care Visio Sharepoint Management Healthcare Customer Service Strategic Planning Contact Centers

Kerri Leonard Education Details

Frequently Asked Questions about Kerri Leonard

What company does Kerri Leonard work for?

Kerri Leonard works for Causative Connections Corp.

What is Kerri Leonard's role at the current company?

Kerri Leonard's current role is President, Causative Connections Corp..

What is Kerri Leonard's email address?

Kerri Leonard's email address is bo****@****ail.com

What is Kerri Leonard's direct phone number?

Kerri Leonard's direct phone number is +178145*****

What schools did Kerri Leonard attend?

Kerri Leonard attended Northeastern University.

What skills is Kerri Leonard known for?

Kerri Leonard has skills like Acd, Cti, Workforce Management, Siebel, Salesforce.com, Nice, Aspect, Crm, Call Center, Medical Devices, Project Management, Leadership.

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