On site field consultant working with clients to assess needs and implement CRM solutions for non-profit associationsand fundraising groups. Specialized in business analysis, marketing, and communications strategic planning withorganizational leaders. · Business process analysis, needs assessment and streamlining · iMIS and Sage CRM implementation and customization · PAC fundraising and FEC filing consultation · Orbis TaskCentre installation, training, and task design · Client solutions and support · Multiple accounting package integration and support · End-user process documentation and training · Report & dashboard development and customization

Implemented target-marketing strategies that stopped a 10-year, 10% / year loss of membership and increased memberretention with bold membership growth exceeding 34% in the first year of implementation.

Honored for Production Manager of the Year and Million Dollar Manager for exceeding company expectations in reducing costs and increasing customer satisfaction and implementation speed.