Kelly Carpenter is a VP Service Delivery -- Software and Program Implementation | LOB Management | International Operations | Customer Service Excellence | P&L. They is proficient in French. Colleagues describe them as "I worked with Kelly to implement a training program supporting a partner of The Shelby Group. She was a pleasure to work with and ensured that all deliverables were met on time. As the program rolled out she continued to provide feedback and pushed for improvements." and "Kelly has proven herself to be the quintessential business leader. When I first met Kelly, I told her my vision of building a Procurement Operations line of business that'll support Shelby's customer ecosystem. From that vision Kelly built the team from the ground up from 2 people to 25 people over the years. Kelly built the infrastructure and processes that the team operates in as well as the training and overall culture of excellence within the team. Along with that team, Kelly drove and supported the sales process and built a very healthy revenue stream of 3M+ and consistently beat her target GM.
Net net, Kelly drives results and delivers on excellence."
Listed skills include Management, Leadership, Training, Customer Service, and 26 others.