Karina Campos Email and Phone Number
new york, new york, united states
Karina Campos's Location
New York City Metropolitan Area, United States
Karina Campos's Contact Details
Karina Campos work email
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Karina Campos personal email
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Karina Campos phone numbers
About Karina Campos
Senior user researcher who leads end-to-end research projects, collaborating cross-functionally, and driving actionable insights across B2B and B2C landscapes.
Karina Campos's Current Company Details
Jpmorgan Chase & Co.
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Senior User Researcher @ JPMC, formally with IBM & CLEAR
new york, new york, united states
- Website:
- jpmorganchase.com
- Employees:
- 286575
Karina Campos Work Experience Details
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Senior User ResearcherJpmorgan Chase & Co. Jan 2024 - PresentNew York, United States
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Senior User ResearcherClear (Clearme.Com) Nov 2022 - Oct 2023New York City Metropolitan Area• Developed and led over 35 research studies, encompassing usability testing, discovery research, and end user and B2B interviews within the healthcare and credentialing domain.• Identified and addressed critical comprehension and trust usability issues, pivotal in driving the redesign of the B2B identity verification product, improving drop off rates by 8%• Collaborated closely with cross-functional teams to ensure user-centric design principles were integrated into product development cycles. -
Advisory User Research StrategistIbm Oct 2021 - Nov 2022New York City Metropolitan Area -
Advisory User Researcher - Ibm Z AiIbm Apr 2021 - Oct 2021New York City Metropolitan Area• Developed a 12-month product design and user research strategy• Managed over 200 hours of research with a team of 5 multi-disciplinary designers.• Lead user research and design direction of the IBM Telum Processor• Addressed the problem of $3.3 Billion fraud costs in 2020 through AI capabilities focused on active fraud detection and prevention in real-time.
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User Researcher - Ibm Z Ai & AnalyticsIbm May 2019 - Oct 2021Poughkeepsie, New York• Leads the research strategy for AI & Analytics team. Works with Offering Management and Development leads to understand project direction and identify research opportunities accordingly. • Responsible for scoping and tracking research work while delegating research assignments to a small team of researchers. Responsible for overseeing that research outcomes and goals are met.
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Ibm Studios Poughkeepsie Incubator Program Lead, Ibm ZIbm Sep 2018 - Jan 2020Poughkeepise, New YorkIBM Studios Poughkeepsie has developed on onboarding program for new Designers and Offerings Manager joining IBM Z. New hires are placed in product teams for a 4-8 week-long incubator project where they become familiar with IBM Z technology and exercise design thinking and offering management skills. These projects are a safe space for new hires to learn all while driving value to the business. • Responsible for creating the design curriculum for onboarding new Designers to IBM Z in Poughkeepsie, New York.• Working with Offering Manager Incubator Program lead to develop the overall program curriculum and strategy for new hire designers and offering managers. • Works with IBM Poughkeepsie colleagues to vet incubator projects and scope design work for the duration of the incubator program.
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Associate Design Researcher, Ibm Z Tailored Fit PricingIbm Jan 2018 - May 2019Poughkeepsie, New York• Developed and executed a generative research strategy working with Product Managers and Engineering leads on Z pricing processes. • Interviewed key stakeholders and end-users to translate into user experience and product development opportunities. • Worked with UX designers on testing sessions and wireframe iterations with stakeholders and end-users.
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Contributing EditorInteriors & Sources Magazine Nov 2017 - Feb 2018Greater New York City AreaWork with managing editors and editorial staff of Interior & Sources Magazine to conduct interviews and subsequently write up articles for monthly magazine issues.
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Guest ContributorInterior & Sources Magazine Jun 2017 - Aug 2017Greater New York City AreaWorked with content director of Interior & Sources Magazine to write a spread on Kimball Showroom for the August 2017 issue. Explored and interacted with the showroom to understand a visitors sensory journey. Was responsible for conducting the interview, follow up questions, image selection and final article write up.
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Vice-PresidentIndustrial Designers Society Of America – Syracuse University Chapter Aug 2016 - May 2017Syracuse, NyCo-facilitates weekly meetings with an 8 person board. Helps manage the planning and execution of events that further the professional development of 175 Industrial Design students. Additionally collaborates with faculty and IDSA National to organize off campus trips and guest speakers.
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AmbassadorSyracuse University - College Of Visual And Performing Arts Sep 2013 - May 2017Syracuse, New York AreaWork with perspective students in providing information about Syracuse University and the College of Visual and Preforming Arts. Assisted in Welcome Weekend activities such as information sessions, tours, and question and answer sessions with parents and students. Maintain a blog highlighting students life on campus allowing perspective applicants learn about campus activities and events. In addition, responsible for managing and answering questions on the Syracuse University Facebook app for admitted students. -
Peer AdvisorSyracuse University - College Of Visual And Performing Arts Apr 2013 - May 2017Syracuse, New York AreaEstablished a support system for incoming students. Assists first year students in navigating campus, answering their questions during Welcome Weekend.
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User Experience Researcher & DesignerLandmark Theatre Nov 2016 - Apr 2017Syracuse, New YorkWorking on a team with two other designers to identify problems and issues with the Landmark’s theater’s current wayfinding and signage system that guides patrons to their seats. Responsible for research at the theatre as well as developing concept ideas regarding function and design for a new signage system.
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Book Designer & TranslatorStories Of Santiago Atitlan Jun 2016 - Jan 2017Madison, CtWas approached by a philanthropist to translate and design a book written by a young man from Santiago Atitlan, Guatemala. All proceeds from the book development fund his education to attend school and become a teacher in his native country. Lead the design direction, translation, editing and the commission of paintings from The Arte Maya Archive in San Francisco, CA to include in the book.
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Design FellowBe Original Americas' Jun 2016 - Aug 2016Greater New York City AreaBe Original Americas’ 7-week Summer Design Fellowship program will introduce me to all facets of creating innovative, high-quality products, from research, design, and manufacturing to marketing and distribution through hands-on, in-the-field learning.
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Co-Director & Co-DesignerConnective Corridor Mar 2014 - Jun 2015Syracuse, NyAfter entering a billboard proposal contest run by the Connective Corridor (a sector of the Office of Community Engagement and Economic Development) my design partner and I won and successfully implemented our design proposal the We are Syracuse Billboard Series. A monthly billboard installment highlighting the people, programs and organizations around the Salt City. Responsible for the creative direction of monthly installments, managed photoshoots, interview session, website layout and information updates. Edited photographs, and prepared files for printing.
Karina Campos Skills
Sketching
Public Speaking
Industrial Design
Illustrator
Product Design
Design Thinking
Concept Development
Graphic Design
Adobe Creative Suite
Photoshop
Solidworks
Axure Rp
Microsoft Office
User Experience Design
Research
Rendering
3d Modeling
3d Rendering
3d Visualization
Team Building
Interaction Design
Spanish Translation
Creative Writing
Adobe Photoshop
Adobe Illustrator
Indesign
Social Media
Karina Campos Education Details
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Industrial And Product Design
Frequently Asked Questions about Karina Campos
What company does Karina Campos work for?
Karina Campos works for Jpmorgan Chase & Co.
What is Karina Campos's role at the current company?
Karina Campos's current role is Senior User Researcher @ JPMC, formally with IBM & CLEAR.
What is Karina Campos's email address?
Karina Campos's email address is ka****@****ibm.com
What is Karina Campos's direct phone number?
Karina Campos's direct phone number is +120375*****
What schools did Karina Campos attend?
Karina Campos attended Syracuse University.
What skills is Karina Campos known for?
Karina Campos has skills like Sketching, Public Speaking, Industrial Design, Illustrator, Product Design, Design Thinking, Concept Development, Graphic Design, Adobe Creative Suite, Photoshop, Solidworks, Axure Rp.
Who are Karina Campos's colleagues?
Karina Campos's colleagues are Michelle Eliane, Daisy Vasquez, Sachin Kumar, Pratik Shah, La Verne Quimpo - Mendoza, Audrey Lafrance-Brassard, Alex Turney.
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