Kc Chung Email & Phone Number

San Diego, Ca, Us

San Diego, California, United States

Led sales for bespoke machine job shop and producer of specialty CNC products, personally engaged clients in Asia Pacific region; oversaw direct sales and customer service, managed stakeholder relations, and led continuous sales and delivery process improvements.Grew annual sales from $500K to $1.2M (+140%), 16x’d Chinese sales, expanded company into Taiwan for the first time, and secured over 20 new international distributor partners.Responsible for creating new and maintaining existing sales channels, developing sales projections, plans, and regional marketing strategies, and working with company leadership to grow sales with new and innovative strategies.Led sales presentations and meetings with client executive leaders, understood client’s current issues to identify and develop ideal solutions, and worked with operations and service teams to develop and deliver proposals.Provided one on one support and answered inquiries from technical personnel, demonstrated proper techniques, kept staff informed of new products and proper maintenance, and worked with personnel to set expectations and navigate complications.Implemented improved sales and account management tools, created sales and product tracking system to identify trends in sales and accounts, established new best practices to increase revenue, and introduced new communication plans. Led trade-show coordination and execution; oversaw events, developed event project timelines and budgets, coordinated booth layout, led team of event specialists, and worked directly with corporate, industry, and sales partners to close new deals.Developed competitor intelligence reporting, product design and roadmap analysis, reviewed pricing and product specifications, and worked with internal executives to review quality and sales feasibility; successfully closed business in China, Taiwan, Hong Kong, Malaysia, Thailand, Vietnam, Philippines, Indonesia, India, Greece, and Israel.

Shanghai, China

Spearheaded market development for distributor of specialty fastener, Bearing, Tooling, and Turbine products; served as key partner with European subsidiary Nedschroef during M&A process, company onboarding, and expansion into new international markets.Grew Nedschroef’s Chinese-based business from $3M to $5M, and expanded PMC Group business in Europe to over $300K annually.Partnered directly with Executive Management, Purchasing, and Engineering personnel, developed comprehensive understanding of solutions, crafted customized services, provided product knowledge and support, and aligned international sales strategy; developed positive reputation that helped secure new business with manufacturing, channel, and industry partners and increased Chinese-based business 75% and cross-sold to European customers. Established improved communication practices between HQ and subsidiary personnel, recruited and managed specialized teams to pinpoint issues, and leveraging management support to secure required resources; improved international and cross-department collaboration that helped grow overall sales.

Shanghai, China

Led international sales of OEM components to General Motors and Peugeot; guided discussions with key accounts, led strategic field sales initiatives, and supported Global Teams on design, demand creation, and revenue fulfillment.Successfully won bid to produce Pistons, Piston Rings, and piston-pins for partner, deal worth over $27M across 7-year product life cycle.Managed relationships with client leadership in Product Development, Purchasing, Engineering, Project Management, Quality, and Operations, reviewed and resolved issues with pricing, fulfillment, and accounting, and presented advanced business and market intelligence to support product development.Partnered with teams of Field Engineers to address technical concerns and craft customized technical solutions, led project bidding and timeline process, and worked with internal and client leadership to close new deals. Tasked by leadership to mend troubled customer relationships, reached out to key decision makers to understand complaints, developed and delivered clear value and supplier expectations, and negotiated new win-win contracts.

Pudong, Shanghai, China

Led sales and account management for Tier 1 Automotive customers; spearheaded design-in, demand creation, and revenue fulfillment strategies, developed and maintained relationships with influential Decision makers across all levels of management, and delivered top-level client service; consistently achieved design-in and revenue targets.Supported account management actions, built and maintained positive working relationships with client leaders, and successfully established credibility by being product expert; able to increase sales, develop referral pipelines, and continually secure new business.Managed relationships with client leadership in Development, Engineering, Project Management, and Quality, proactive addressed issues with production, pricing, and fulfillment, and presented business and market reporting to influence product development.

Pudong, Shanghai, China

Oversaw account management for key clients of memory components distributor, led relationships with Nokia Siemens Network, Shanghai Alcatel-Lucent-Bell, Foxconn, Flextronics, and Jabil, and member of new Shanghai office that grew regional sales to over $2M annually.

New Territories, Hong Kong Sar

Led sales and marketing actions for electronic component company manufacturing MCU 8bit-32bit, IC, and Connector parts; established strategic relationship with key customers, led communications and follow up, and developed advanced forecasts, sales plans, and progress reporting.

New Territories, Hong Kong Sar

Led customer service and support actions for semiconductor component company; worked directly with technical leaders to address questions and requests, led ongoing communications, and developed advanced solutions, implementation plans, and reporting.

Mba, Mba Degree With Fudan University

Master Of Business Administration - Mba, International Stream

Bachelor Of Engineering - Be, Electrical, Electronics And Communications Engineering

A Level, Science

Hong Kong Certificate Of Examination Level