Keith Cheung Email & Phone Number

• Expanded company’s growth through employee recruitment, implemented changes to develop enhanced EMR system and improved workflow process from site collection to our CLIA-certified lab • Led, and trained a team of EMTs and coordinated routes for specimen collections• Increased clientele's satisfaction that resulted in high recommendation referrals to combat the COVID-19 pandemic• Managed SARS-CoV-2 testing events via nasopharyngeal, anterior nares, and saliva specimen collections and operated portable SARS-CoV-2 PCR diagnostics machines

San Francisco Bay Area

• Improved patients’ satisfactory rate of care, empathy, and understanding of their illnesses and other medical necessities to build a great trusting relationship• Compassionately assessed each dispatched scenario to improve the patient’s health and well-being in the scope of practice for the county’s protocol• Utilized language skills for Cantonese and Spanish-speaking only patients to enhance the quality of care provided by other medical providers in multiple hospital settings

San Mateo County, California, United States

• Executed ABA therapy treatments to underserved patients on the Autism Spectrum working in a one-on-one session to enhance their social responses and behavior• Improved patient’s behavior from non-verbal to verbal and educated parents on the various methods that would support the family’s growth• Communicated and built a trusting relationship with patients and their families using language skills in Spanish, and cultural knowledge to understand patients’ family backgrounds.

Alameda County, California, United States

• Developed multiple policies, forms, and protocols to improve the organizational structure for the merging of multiple hospitals in the Alameda Health Care System• Helped harmonize multiple policies, forms, and procedures for medical staff in each hospital within the Alameda Health Care System • Assisted IRB committee by drafting notification letters to primary investigators and preparing studies for screening

• Operated telephone interviews screening patient’s eligibility to participate in the research and facilitated a calm environment for patients during study visits• Revised the study’s survey/questionnaire for participants for IRB approval• Set up and maintained materials needed for the screening and study visits• Collected data from patient studies and smoke devices for private investigator’s study• Managed, transported, and aliquoted patient blood, urine, and saliva samples

• In charge of teaching and improving other swim instructor’s lesson techniques for patrons of all ages• Consulted patroons and their guardians about swimming progress with strong communication and customer service skills• Increased customer satisfaction and patron enrollment by 85 to 95 percent to help improve our community• Overseeing the pool for any signs of distress from patrons in the pool to make life rescue and educating about the safety of others when around the pool by enforcing pool rules• Coached a local swim team to enhance swimmers’ performance by designing swim sets and by demonstrating swimming techniques• Instructed children and adults through swim lessons to be comfortable in the pool through providing group and private swim lessons to enhance life skills

Redwood City, California, United States

• Referred by the professor to assist and help students with questions, and interpretation of material from the class• Creating fun, engaging, and interesting activities or mnemonics to improve students understanding of concepts from the class• Guided and consulted with student’s interests in different science career paths to form the best path to their goals

Santa Barbara, California, United States

• Guided patients with their land and aquatic physical therapy exercises in their shoulder, hip, back, knee, and ankle exercises increasing the efficiency of clinical office practice• Corrected and encouraged each patient with their exercises decreasing their recovery time and improved personal confidence by 80 to 90 percent• Operated ice compression pads and electrical stimulation devices such as muscle stimulators and ultrasound devices for joint recovery decreasing patient’s emotional and physical stress

Post Baccalaureate Pre-Medical Program

Bachelor Of Science - Bs, Environmental Science

Education record

High School