Kyle Hood Email & Phone Number

Baton Rouge, Louisiana, United States

Baton Rouge, Louisiana, United States

Hammond, Louisiana, United States

Mississippi Gulf Coast

Greater New Orleans Area

Hammond, Louisiana

Work with management and LP team to enhance store profit through implementation of shrink and safety programs in a $50M+ sales volume store.Teach, train, and mentor the store team on shrink and safety initiatives.Initiate and conduct investigations on internal and external theft.Break down operational shrink issues and work with management to maintain a fluid working environment.Manage safety team and all safety initiatives including powered equipment training and license validation.Manage Organized Retail Crime investigations for 6 stores. Market LP mentorAwards:2016 - External Investigator of the Year for Region 152016 - Market Pioneering Spirit Award M851

Baton Rouge, Louisiana Area

Responsible for all internal and external investigations in club. Responsible for supervision of the Asset Protection Associate program in club. Responsible for all regulatory, compliance, and safety programs. Responsible for leading safety team and implementing safety strategies. Supervises both claims and audit team for inventory integrity. Certified Food Safety Manager.

Hammond, La

• Drove sales through a strict customer focus and Brand Merchandising.• Kept an in-stock store by educating employees on high shrink areas, and methods of theft.• Minimized shrink by correcting operational opportunities• Managed store operations through creation of shrink action plans• Partnered with the store management on operational shrink focuses to ensure action plan compliance.• Trained cashiers in front end focuses and cashier acronyms to combat shrink at the front end.• Trained employees on the damage program to combat unnecessary damage bill outs • Managed the safety of the building through constant safety audits and education of safety concerns. • Drove safety culture through education and training of the store specific safety programs.• Co-Captained the ORC program for Market 851 to increase market awareness of Organized Retail Crime from communication to resolution of repeat offenders. • Deterred, Prevented, and Resolved dishonest activity through recoveries and an active shoplifter detention program• Managed the internal investigation aspect through utilization of exception based reporting and cash tracking.

Hammond, La

• Provided a safe and secure atmosphere in the store through teaching safety guidelines and implementing safety strategy in the store• Conducted surveillance of sales floor and parking lot via CCTV systems to recognize suspicious activity and identify safety concerns• Responsible for implementing camera strategy with a focus on safety and security• Provided a visible security presence to drive safety and security initiatives• Drove accident prevention by partnering with executives on safety concerns and by teaching safety guidelines to the team• Lead store and AP teams in theft and fraud initiatives to reduce shortage• Responsible for training new Assets Protection Team Members• From 2011 to 2012, Initiated and assisted in apprehending high dollar and high alert shoplifters resulting in a 300% increase in apprehensions from the previous year• Assisted directly with auditors during inventory resulting in increased accuracy of counted product thus reducing shortage due to inventory error• Drove theft and fraud prevention through guest service and company-program execution; partnered with leadership to influence and educate team members on their role in theft prevention• Assisted in establishing an “AP CULTURE” in the store by interacting with team members and leaders to educate the total store on shortage areas, the importance of guest service, and safety initiatives • Drove law enforcement partnerships through in-store efforts to support a safe and secure atmosphere

Bachelor Of Arts (Ba), Criminal Justice/Police Science

Activities and Societies: Theta Chi Fraternity

Diploma

Bachelor Of Science - Bs, Business Administration And Management, General