Kunal Chopra Email & Phone Number

Woodland Hills, CA, US

Address security needs of Blackline's FCM customers

Santa Monica, California, US

• Responsibilities:
• Define product roadmap that aligns to business goals with measurable impact
• Set the vision and strategy for products and services that serve both external and internal customers across different business verticals
• Go deep into both technical huddles with engineers/architects and strategic discussions with executives
• Create, groom, prioritize and maintain customer-value driven product backlog with input from key stakeholders
• Successfully collaborate with partners/teams throughout the company to ensure product successKey Accomplishments:

• Senior Product Manager for Workforce Management and Human Capital Management suite - UKG Dimensions HCM. Primary areas of focus included platform, and user experienceKey Accomplishments:
• Delivered an authentication solution that allowed customers to use Workforce Management and Human Capital Management products seamlessly using SSO, meeting goal of going to market in 6 months of merger
• Led project to unify user notifications from across different products in suite, to give users a single location to review and act on all notifications
• Identified areas of vulnerability in identity platform and added intelligence based multifactor authentication to strengthen platform security, eliminating successful intrusions to access sensitive data
• Launched a new tool that reduced customer cutover time from a non-production to production environment by 59%, allowing implementation teams to deliver more live customers in the same time frame and exceed company.

Westborough, MA, US

• Product manager for core Electronic Health Record, Employer Health platform, and Partner Integrations such as – credit card payment processors, health content providers, and health & fitness trackersKey Accomplishments:
• Launched an online health and wellness platform for businesses to help employees better manage their health. Platform increased employee wellness satisfaction by an avg. of 17%
• Developed a payments platform to collect payments from patients using credit cards, checks, and mobile payments - in person or online. Avg. of 60,000 daily transactions with YoY growth of 65%
• Integrated 4 leading online health content platforms into core EHR product for physicians to prescribe educational content to patients at the point of care. Platform generated $4.8 million in yearly revenue
• Handpicked by executive leadership to standardize product functional specifications as part of company initiative to implement ISO standards (13485 and 25010). Achieved goal 3 months ahead of schedule

Westborough, MA, US

• Served as the lead project manager on enterprise customer projects, including fortune 50 companies such as Humana and United Health Group who were rolling out core product across their physician organization
• Managed up to 15 projects at a time while ensuring milestones are complete on time, within budget and with the desired results. Implemented projects generated $2 million in recurring revenue for business
• Co-founded project to offer customers option of hosting software in the cloud vs. on-premises which reduced project slippages by an average of 3 weeks

Westborough, MA, US

• Develop and train courses tailored to customers processes and workflows
• Analyze office operations and map to workflows within the EHR to make the transition from paper records easier
• Identify gaps in product learnt from customer training and develop a report with recommendations for project team to develop a correction plan

Buffalo, NY, US