Kc Jacinto Email & Phone Number

Melbourne, VIC, AU

Melbourne, Victoria, Australia

I prepare loan application documents, Letter of Offer, Due Diligence, Solicitor Instructions, Settlement Letters and receive inquiries from clients in commercial/private lending which is the niche of the company. I also do servicing calculator, loan application documents, data input of home loan applications until settlement.

Pampanga, Central Luzon, Philippines

I have worked with the following clients as independent contractor under Filo Business Support Services.I provide admin support services to mortgage brokers in Australia. I prepare the servicing calculations and search for the best lender that fits the need of the clients. I assist in the loan packaging, loan submissions and getting the formal approval of.

Gold Coast, Queensland, Australia

As a Customer Solution Specialist, I deal with the retention of clients who wish to refinance their loan. I receive inbound and make outbound calls to clients who are requesting to discharge their loan. I speak to them to understand why they want to refinance and move to another bank/broker and look for possible solutions to save our existing clients. I do.

Gold Coast, Queensland, Australia

As an Australian Loan Mortgage Specialist, I handle post settlement variation request from our existing clients. I receive inbound and outbound calls from clients to discuss the changes that they want to do. I also do the admin tasks, such as preparing the paper work and documents for the client's request. Once all is completed I liaise with the banks to.

Philippines

I receive inbound calls and help customers with their internet billing, payments, account changes, number porting, NBN migration order, troubleshooting, complaints, questions, and give information about their accounts.

Philippines

I started my own business, in line with our family business, wherein I handled 20-30 employees. I managed the production, finance and weekly meeting of the team.

As a Quality Analyst, I listened and evaluated calls from the 3 teams that I am assigned to. I listen to 2 calls of each agent per week and send my evaluation and coaching to the agent, agent's Team Leader and to the Quality Manager. Our main goal is to maintain the quality of calls and make sure that each agent follow through the set call flow and correct.

As a Customer Service Representative, I receive inbound calls for all LOB of Bell Canada, which are Phone, Internet and Satellite TV. I answer billing inquiries, account changes, number porting, troubleshooting the Satellite TV and technician scheduling.

Pasig, National Capital Region, Philippines

As a Customer Service Representative I receive inbound calls and help customers with complaints, questions, and give information about their mobile service, activation, number porting, billing and troubleshooting.

Graduate Diploma Of Management (Learning), Business Administration And Management, General

Diploma Of Leadership And Management, Business Administration And Management, General

Certificate Iv, Finance And Mortgage Broking

Bachelor Of Science - Bs, Business Administration And Management, General