Kimberly Cooper Email & Phone Number

United States

So excited to start and grow on this journey!

Tempe, Arizona, United States

Phoenix, Arizona Area

Mesa, Arizona

• Manage a new acquisition of 177 units.• Consistently retain 50% resident renewals.• Successfully oversaw renovations that include the office, model, and amenities while staying within budget.• Provide accurate, specific and timely monthly reporting packages to VP and owners.• Active with outreach marketing to increase property traffic.• Organize and carry out weekly resident functions to engage the community.

Tempe, Arizona

• Operate and managed a 244 unit community.• Prepared annual property budget for 2017.• Trained staff on operating procedures and company services.

Glendale, Az

• Operate and manage a community of 472 units.• Effectively managed a team of 11 employees.• Increased rents over budget by 2% YTD.• Increase NOI 7.5% over budget YTD.• Consistently averaged 50-60% resident retention.• Implement staff development and trained new team members.• Actively negotiated vendor pricing to reduce property costs.• Provide accurate and timely reporting to management and owners on a daily, weekly, and monthly basis.• Actively conducted outreach marketing to increase traffic trends.• Engaged community and property interest through social media.• Collaborated with the service team to ensure quality standards and timely turns.

• Operated and managed a 126 room property.• Ensured brand compliance and operating standards.• Maximized revenue by increasing ADR and RevPAR.• Oversaw, hired, and trained a 10 employee team.• Monitored and responded to all social media to increase satisfaction ratings.• Handled and resolved guest concerns while maintaining a positive review status. • Performed accounts receivable duties including invoicing, researching chargebacks, discrepancies and reconciliations.

• Assisted in managing 272 units.• Diligently reduced delinquency from 44% to 1% during my first 60 days of employment.• Consistently maintained 1% delinquency or less.• Fulfilled all sales requirements by providing exceptional property tours and utilizing selling skills over the phone and email. • Responsible for training new team members.• Responsible for AP, AR, Payroll, and the ordering for the property.• Built strong resident rapport to maintain resident retention.Exceeded monthly sales goals.