Prospect and conduct face-to-face sales calls with business executives and directors throughout the territory.Meet with existing customers to review current services and expand sales opportunities.Build relationships with customers to promote long term business growth.Train partner sales representatives.Perform prospective customer demos and sign them up for the service.Contacted new and existing customers to discuss how their needs could be met through specific products and services.Create strategic brand building events to expand the current product portfolio.

Service existing accounts, obtain orders, and establish new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets.Focus sales efforts by studying existing and potential volume of dealers.Submit orders by referring to price lists and product literature.Keep management informed by submitting activity and results reports, such as daily call reports, weekly work plans.Monitor competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.Recommend changes in products, service, and policy by evaluating results and competitive developments.Resolve customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.Maintain professional and technical knowledge by attending educational workshops and reviewing professional publications.Provide historical records by maintaining records on area and customer sales.Contribute to team effort by accomplishing related results as needed.

2009-2010 Central Sales and ServiceRespond to customer inquiriesResearch required information using available resourcesHandle and resolve customer complaintsProvide customers with product and service informationProcess order forms and applicationsRoute calls to appropriate resource

Coordinate daily operations and report to ownerHired, trained, coached, supervised and evaluated staffFormulated employee Policy and Procedures Manual and job descriptionResponsible for rotations and scheduling of daily classes.Administer customer relations.