Kurt Daniel Fernandez Email & Phone Number

Leveraging 9 years of experience in the tech support realm, I excel in fostering strong internal and external connections. My adeptness extends across world-class customer service, technical support, and proficient help desk assistance. Holding certifications in SEO, Social Media Ads Mastery, and Nihongo-Japanese 1, I demonstrate expertise in Salesforce, Jira/Confluence, Customer Service & Tech Support, English Language Instruction, On-page & Off-page SEO, Keyword Research, Blogging, Copywriting, WordPress, and Helpdesk Assistance.In diverse roles such as Technical Support/Customer Service Rep, Helpdesk Support, and English Instructor Associate, I've contributed significantly. Responsibilities encompass the creation of optimized blogs and articles for clients' websites, execution of website updates for multifamily properties' marketing and advertising campaigns, and provision of phone and video English classes. My track record emphasizes a commitment to delivering impactful results while ensuring customer satisfaction.Passionate about digital marketing, SEO, and copywriting, I consistently seek avenues for skill and knowledge enhancement. Dedicated to continuous learning, I consistently go the extra mile to drive improvement.