Kyle Danning Email & Phone Number

Blue Ash, Ohio, United States

Cincinnati, Ohio, United States

• Acting as Hybrid Product Owner, Subject Matter Expert and Liaison between departments to ensure successful launch, promotion, and ongoing support of products within the organization, including daily support and.
• Created and collaborated 130 user stories through Jira.
• Drafted future product's technical specifications, functionalities, and applications with Confluence.
• Collaborated with product managers and developers to define product requirements and improvements based on stakeholder customers and market feedback.
• Supported sales teams and departments by providing product knowledge support on escalated issues using ServiceNow.

Cincinnati, Ohio, United States

• Appointed by Operations Manager to headquarters logistics specialist for interdepartmental support between Accounting, Carrier Services/Relations, Claims, Sales, and Payroll.
• Through Power Apps coding (Visual Basic, Power Query, Excel, Metabase database), introduced over 15 reports and processes through automation programming for monthly and quarterly meetings for both HQ and Satellite.
• Generated scrips for Payroll to automate updating over 400+ commission Excel sheets reducing the man hours from 10 hours to an average 48 minutes biweekly speeding up the commission payroll process.
• Assisted and mentored 80+ Broker Accounts across 3 Sales Management Teams.

Cincinnati, Ohio, United States

• Team mentor and liaison between carriers, sales representatives, and management while providing customer service to establish broker/carrier relationships with due diligence and within company operational integrity.
• Processed over 6,400 broker requests in 11 months averaging 27 requests a day.
• Created an employee request tracking system and emailing tool through Excel VBA coding now utilized by more than half of the Carrier Services Department reducing employee workload and customer service time by 25%.
• Trained new hired companywide employees on the basics of fraud and scams in the logistics industry and how to protect the company, sales representatives, and customers from potential claims and risk.

Cincinnati, Ohio, United States

• Prospect, develop, and maintain customer relationships resulting in residual income business in the logistics industry.
• Established 10 customer accounts resulting in $270,976 sales and $38,530 in revenue, resulting in an average 14.2% margin with 0% claims.
• Assisted local team members with sales by sharing previous knowledge and experience.
• Created and maintained various quoting and sales templates shared with team members to assist in daily operations.

Cincinnati Area, KY

• Assisted the CEO in the expansion of the company by identifying and suggesting new methods and processes to streamline repeatable actions for future growth.
• Revamped company process and procedures by creating standardization processes by the use of Zoho in less in less than 3 months.
• Analyzed and automated telecom data, billing, and pricing for new tiered services leading to 57% company growth.
• Programmed and assisted installing 17 business telecommunication systems through the use of FreePBX (Asterisk), Ubiquiti Networks, and Grandstream Products.
• Coded and developed a complex inventory system from scratch to maintain detailed records of over 1,200 VoIP telephones, 54 firewalls, 102 data switches, 189 wireless access points, and over 1,500 telephone numbers used.

Cincinnati Area, KY

• Hand selected by upper management as one of the top 8% outstanding performers to take on additional roles leveraging my leadership skills and enhancing the performance of others while continuing to grow my own portfolio.
• Trained and coached over 30 new employees in negotiation, logistical practices, and customer service.
• Key influencer in collaboration with Logistic Recruiters, IT Recruiters, and Group Managers in the interviewing process of over 200 applicants across 4 different teams.
• Supervised and led over 45 work schedules while successfully delivering an average of 425 shipments across more than 170 customer accounts per work shift.
• Developed and launched multiple analytical customizable weekly, quarterly, and yearly commission tracking reports and account reports for the entire company. Reports motivate individual performers to maximize account.

Cincinnati Area, KY

• Maintained customer account receivable records for various company teams. Analyzed and organized records based on pay terms, average days to pay, and identified short pays and claims. Trusted with confidential.
• Reduced debt write-offs by identifying account discrepancies, saving the organization $2 million dollars over a 2-year span.
• Created and launched TQL’s Business Manager, now called “Accounting Load Board” by consolidating large amounts of data into customizable, easy to use diagnostic account reports. Program implemented company-wide in 2016.
• Designed and facilitated a quarterly account receivables course to over 80 employees including Team Leaders and General Managers.
• Created a simplified weekly account receivables team report consolidating over 100 pages of data into user-friendly, customizable individual reports.

Cincinnati Area, KY

• Manage and grow the top 12% portfolio while motivating staff on team.
• Exceeded company expectations by 25.74% average year growth with 150% growth overall.
• Expanded current portfolio to over 80 different accounts, 4,700 shipments, with 98.2% on time deliveries generating $5.5 Million in sales, $1.5 Million in Revenue with average of 27% margin.
• Conducted numerous after hour meetings with staff members and regularly developed team competitions to assist the Group Manager to inspire colleagues to exceed productivity and business goals.

Jacksonville, NC

• Supervised daily operations in the aviation unit, held maintenance control meetings twice a day, assigned employees to teams based on knowledge and credentials to carry out aviation maintenance and flight schedules.
• Earned the title Quality Assurance Safety Observer (QASO). Inspected in detail over 7,000 aviation ordnance explosives, and supervised the safety of over 3,000 aviation ordnance loading evolutions on AV-8B military.
• Performed over 900 monthly evaluations on over 35 different employees, and challenged staff by setting goals to improve individual performance growth and team building, leading to over 30 promotions over the course of.
• Managed and improved unit’s Aircraft Armament Equipment program by creating customizable detailed Aviation Weapon Information System (AWIS) reports and updating Equipment History Records (EHR) to maintain and catalog.

• Assisted Substation Human Resources Manager in training, organizing, leading, and supervising personnel recruiters to meet monthly quota demands through the use of the 11 components of systematic recruiting.
• Coached and motivated 4 Personnel Recruiters over the course of a 1 year to achieve a 2.67% APR, crushing the standard 1.43% goal by implementing creative team building competition exercises.
• Collaborated in the contracting of over 180 net candidates, winning Substation of the Year out of 22 Substations by analyzing and targeting 5 specific regional sectors.
• Established liaison connections with educational authorities and other public agencies to assist with recruiting processes and generating referrals which led to the reclassification of 6 lower regions to top priority.

Houston, TX

• Handpicked by elected officials based on my character, skill, and poise to take on a superior management position; this role is held by less than 1% of the Marine Corps. The youngest personnel recruiter at the age of.
• Contracted 76 highly qualified applicants within 30 months with a final 2.53% APR and a 50% closing ratio.
• Awarded Top 25 Personnel Recruiters in the District Award out of 24 states.
• Awarded 1st Place Rookie Recruiter Award within the first 3 months of recruiting profession.

Master Of Information Systems, Graduate Information Systems Management Certificate (Attending)

Master Of Information Systems, Graduate Information Systems Management Certificate (Dnf)

Bachelor Of Arts In, Organizational Management

Activities and Societies: PhotographyEstablish personal various leadership styles and determine appropriate application to various.

Photography

Activities and Societies: Tao of Photography UCBA College Art Gallery. Artwork Displayed November - December 2014Photography I Photography.

Building A Winning Presentation: Freibergs.Com & Professional Selling Skills 1 And 2: Achieveglobal, Sales, Interviewing, Marketing, And Public Speaking

Activities and Societies: Physical Fitness; Sales Training; Marketing; Award Presentations; Communications; Interviews; Organizational.