Kevin D. Haga Email & Phone Number

Chapel Hill, Nc, Us

Raleigh-Durham-Chapel Hill Area

Professional Transition: After a successful career at IBM, where I regularly achieved and exceeded significant sales and software services delivery KPIs, I transitioned out of IBM due to a company-wide restructuring. This change has provided me with the opportunity to also focus on new opportunities such as "fractional consulting" roles, allowing me to offer specialized professional services expertise to a broader range of clients. The following core competencies are supported by my experience, as well as the Recommendations I've received on LinkedIn:- Leading and managing high-performing technical teams. - Achieving business goals and exceeding expectations. - Leading the development and implementation of innovative solutions. - Building and maintaining strong relationships with colleagues and partners. - Motivating and inspiring others.I’m excited to be able to leverage my background in global sales leadership, solution engineering and the delivery of professional software services to help software organizations drive sales growth through solution engineering and partner ecosystem programs, as well as to grow their professional software services delivery organizations and achieve maximum customer success with improved business results.

Raleigh-Durham-Chapel Hill Area

World-wide sales lead for the IBM Security professional services portfolio in IBM's Technology Expert Labs (TEL). In this role, the main goal was to lead a WW team of approximately 150 multi-brand TEL sellers to identify, propose and close professional services opportunities for IBM Security. We achieved double-digit YTY sales growth during this period by working closely with the Security Software brand sellers on driving up our inclusion rate (attachment of services contracts) and engaging and enabling our TEL Ecosystem partners on co-sell opportunities in selected markets.Responsibilities included: WW signings quota attainment; CRM tracking and analytics through SalesForce; leading our TEL Security business development strategy and growth by leveraging IBM's Partner Plus Ecosystem (including co-sell discussions with AWS); building and delivering quarterly seller enablement on strategic sales campaigns and tactics (heavily focused on SaaS offerings, both hyperscaler and hybrid cloud deployments, and Security for GenAI); defined and implemented go-to-market strategies; managed sales analytics and executive reporting.

Raleigh-Durham-Chapel Hill Area

Established and led a new WW team of senior Security Solution Engineers who developed new “to be” architectures and solution best practices to be used by the WW TEL sales team for creating first-of-a-kind (FOAK) and complex services proposals (typically for hybrid cloud deployments). In addition, this team aided with post-sales services-led deployments in critical situations where we needed expert guidance to achieve customer success. The success KPI for this global team was measured (and met) as the signings total from each engineers’ direct impact on services contracts won per year.

Raleigh-Durham-Chapel Hill Area

Business Unit Executive and 3rd-line management lead for the Security Expert Labs (Americas) organization within IBM Security (approximately 90 employees in NA and LA). Led personnel management of both professional services contract sellers and services delivery consultants and implemented new tactics for bridging the language gap between the LA and NA consultant teams which ultimately led to tighter working relationships between the teams and more flexible workload balancing on projects which directly enhanced profitability on services delivery. Also expanded the relationships with our Security ecosystem partners for resell, co-sell and joint delivery opportunities. For 2022, we over-achieved on our gross profit KPI, exceeding the 4Q profit target by high double-digits.Responsibilities included: personnel management, as well as KPI tracking and reporting for all contract signings, delivery revenue and gross profit across the NA and LA organizations.

Raleigh-Durham-Chapel Hill Area

Led both Professional Services Sales and Delivery for a newly formed organization that combined the IBM Accelerated Value Program (AVP) team into the existing SEL services delivery team to form a new service offering (Security Expert Essentials). Co-led the formation of the new SEE offering and the development of new contracts, go-to-market plans and sales enablement, and established an aggressive sales KPI for the new offering, which was 90% achieved in the first year. Also organized and led a services pre-sales Solution Architecture team for the sizing/scoping of new services contract proposals to ensure inclusion of establish contract and architecture best practices.Responsibilities included: managing services sales signings quotas; personnel management; achieving and reporting on P&L targets; and account management support.

Raleigh-Durham-Chapel Hill Area

Led the newly acquired WW i2 Lab Services organization. My primary mission was to fully integrate this acquired global professional services team of 35+ employees into IBM and return the acquired services business to profitability within 18 months. This mission involved transitioning the acquired i2 business from a single profit model (combined i2 software and services) into a standalone profit model within IBM for the i2 services business alone. The former i2 consultants were successfully integrated into IBM through 21 onsite trips in Tucson, AZ to hold various work sessions during 2014, and the business became profitable as a standalone organization after 15 months.Responsibilities included: account management; improving i2’s contract terms and leading the closure of contracts; development and delivery of new Cloud/SaaS-based professional services offerings; as well as personnel management and P&L reporting.

Mba, Business, Management, Marketing, And Related Support Services

Masters Degree, Computer Science

Bachelors Degree, Computer Engineering (Bcpe)