Kathleen Drake Email & Phone Number

Engage in customer contact via telephone, mail, or email in an attempt to collect overdue accounts.Ensure all cash receipts are entered to the correct customer accounts and applied to all appropriate invoices in an accurate and timely manner. Interface with customers and sales. Maintain the daily cash reconciliation spreadsheet and forward daily to.

Ensure all cash receipts are entered to the correct customer accounts and applied to all appropriate invoices in an accurate and timely manner. Interface with customers and sales team to resolve credit issues (short payments, claims etc.)Primary Liaison between Account Executives and Customer Executives Coordinate with purchasing department and logistics.

Responsible for collections of hardware and software license, maintenance, education, consulting and professional services invoices totaling eight to 10 Million dollars monthly.Call past due customer accounts and initiate invoice verification calls. Utilize customer contracts, service orders and aging reports to ensure customer compliance with terms.

Responsible for collections of hardware and software license, maintenance, education, consulting and professional services invoices totaling eight to ten million dollars monthly.Call past due customer accounts and initiate invoice verification callsUtilize customer contracts, service orders and aging reports to ensure customer compliance with terms.

Contacted past due customer’s concerning accounts and initiate verification calls.Responsible for a portfolio of 500 to 1000 customer on the West Coast with invoices totaling $100 to $300 thousand dollars.Conferred with customers by telephone to determine reason for overdue payments and review the terms of sales, service or credit contract.Identified.

Contacted past due customer's concerning accounts and initiate verification calls.Responsible for a portfolio of 500 to 1000 customer on the West Coast with invoices totaling $100 to $300 thousand dollars.Conferred with customers by telephone to determine reason for overdue payments and review the terms of sales, service or credit contract.Identified.

Responsible for delinquent accounts 90 to 120days past due.Reduced a portfolio of 469 clients that were 30 to 120 days delinquent to only 129 clients within 30days.Participated in the reduction of the AR trail balance form $9million to $2.5million within 30days.Part of a select team that developed a policy and procedures manual for the accounts receivable.