➢ Offering advice on career development, job searching, and navigating professional challenges.➢ Assisting mentees in building or refining skills relevant to their career goals, including technical abilities, soft skills, and industry-specific knowledge.➢ Introducing mentees to valuable contacts in their field to expand their professional network.➢ Providing constructive feedback on resumes, portfolios, and other professional documents to enhance presentation and effectiveness.➢ Sharing expertise on industry trends, best practices, and emerging opportunities.➢ Supporting mentees in setting and achieving personal and professional goals, and offering guidance on work-life balance and career satisfaction.

➢ Lead and managed UX/ UI, Archive, UX Research, Digitization and Web Design, Graphic Design, Marketing, and Video Editing Projects for multiple clients including Taxpay.AI), Joyride.com), Greenheart Foundation. El Nopal Press, LAM Gallery, Institute of Electronic Art and many other clients.➢ Lead and managed multiple UX/ UI Design projects simultaneously➢ Oversaw multiple key projects/ product initiatives➢ Provided visual creative directionPlanned and/ or conducted user research➢ Furthered design and cross-functional processes➢ Contributed to the continuous development of design component libraries and asset archives

Contract complete➢ Increased member satisfaction and understanding of insuranceinformation of the Blue Shield of CA web and mobile iOS/Android app by 15% through leading UX design for the Blue Shield of CApharmacy portal pages, including claims pages, prior authorization process pages, recordaccess process pages, and the pharmacy benefits page on the member web portal and app.➢ Enhanced overall Pharmacy experience by 25% through contributions to the Accumulator, Real-time Benefit Analysis Tool, and user testing reducing member support tickets and gaining stakeholder buy in.➢ Led UX design for Virtual Doctors, Non-Traditional Care, Doula, and Justice Medicine, and treatment cost estimator tool improving web and mobile experiences to comply with State and Federal mandates and accessibility standardsLed UX design and research to enhance internal processes for BSC social workers, improving care for members with financial, housing, and long-term health challenges➢ Assisted the Find a Doctor team in updating UX for remote provider display, leveraging insights from Doula, Justice, and Non-Traditional Care initiatives.➢ Streamlined project management for the pharmacy team by creating detailed documentation of work in progress and completed tasks. This initiative clarified task statuses, ensured timely project completion, and helped team members prioritize tasks based on due dates. The documentation was well-received by team members, PMs, and managers, reducing stress, improving organization and communication, recognizing individual contributions, and improving workload awareness.

➢ Our team won a Made With Unity award for SeeSignal- one of the products I led UX design on.➢ Lead and managed multiple enterprise product design projects simultaneously➢ Oversaw multiple key B2B projects/product initiatives and other designers➢ Provided visual and product/ UX creative direction on all projects➢ Planned and/or conducted user research➢ Furthered design and cross-functional processes➢ Created first design system and created component and pattern libraries➢ Presented products at various conferences and internal meetings to prospective VIP clients and stakeholders.

➢ Lead and managed multiple B2B and B2C product design projects simultaneously➢ Oversaw multiple key projects/product initiatives and other designers➢ Provided visual and product/ UX creative direction on all projects➢ Planned and/or conducted user research➢ Furthered design and cross-functional processes➢ Contributed to the development of design component/ pattern libraries

➢ Lead and managed multiple B2B and B2C product design projects simultaneously➢ Oversaw multiple key projects/product initiatives and other designers➢ Provided visual and product/ UX creative direction on all projects➢ Planned and/or conducted user research➢ Furthered design and cross-functional processes➢ Contributed to the development of design component/ pattern libraries

➢ Lead and managed multiple B2B and B2C design projects simultaneously➢ Oversaw multiple key projects/product initiatives➢ Provided visual and product/ UX creative direction on all projects➢ Planned and/or conducted user research➢ Furthered design and cross-functional processes➢ Created first design component libraries and pattern libraries➢ Reworked Information Architecture➢ Created and executed content strategy plan to improve content clarity and usage➢ Created game design to improve engagement, comprehension and reward user task completion➢ Introduced a new user portal for logged in users and laid the foundation for social integration

➢ Worked on a UX/ UI Team to complete research, personas, wireframes, mockups, and interactive prototypes to facilitate the redesign of Joyride.com's booking site and mobile booking experience. ➢ Managed stakeholder requirements and user needs designing user tests and research presentations ➢ Oversaw multiple key projects/ product initiatives➢ Provided visual creative directionPlanned and/ or conducted user research➢ Furthered design and cross-functional processes➢ Contributed to the continuous development of design component libraries and asset archives

➢ With management team, facilitated training and on-boarding of 400+ enumerators in the unbiased confidential collection of ethnographic and demographic data of millions of residents in the greater Los Angeles Area to ensure federal funding and representation in Congress➢ Helped to train, shape, and support the workforce of the highest performing Census NRFU office in the Western United States. ➢ Worked to quickly and independently coordinate and motivate a team of 25 enumerators monitoring performance, field location, QC, and approving payroll. Adapted to uncertainty and changes in operations and communicated them to the team quickly. ➢ Provided IT support for employees using Census software and provided support via the CFS & IT helpline.➢ Checked and approved payroll communicating with accounting and approving and time off requests