Kevin Wood Email & Phone Number

Dunedin, Fl, Us

Greater Minneapolis-St. Paul Area

- Ensure that technology infrastructure runs smoothly and efficiently.- Install and configure software and hardware.- Writing of Power Shell Scripts, code in .NET and JavaScript, and SQL set-up/integration.- Manage network servers and technology tools.- Set up accounts and workstations.- Monitor performance and maintain systems according to requirements.- Troubleshoot issues and outages.- Ensure security through access controls, backups and firewalls.- Upgrade systems with new releases and models.- Develop expertise to train staff on new technologies.- Build an internal wiki with technical documentation, manuals and IT policies.

Minneapolis, Minnesota, United States

At BBG, we pride ourselves on our expertise and knowledge in disaster recovery, ransomware protection, enterprise web browsing and data analytics. We're serious about data! Learn more by visiting our website - https://www.bbg-mn.com - to find out about the solutions we offer!

- Maintain and manage all computers and devices required to run a successful and pleasant community for older adults.- Ensure stability of server including email, data backup and connection with necessary outside vendors. Respond to calls on a 24/7 basis.- I was the IT Department. Anything regarding servers, databases, network infrastructure, peripherals, computers, devices and anything else that would fit into IT was my responsibility.- Managed the Medical Record System - PointClickCare - that was used for ALL medical transactions within the organization. This was critical software.- Facilitated the expansion of PointClickCare to all areas in the business, combining data from two other systems into one.- Implemented wall kiosks.

- Handle requests from lawyers and deal with banks and mortgage companies to obtain the necessary information. - Create post-petition, contractual or pre-petition ledgers for use in court. - Review escalated issues and handle accordingly.

Greater Minneapolis-St. Paul Area

- Respond to technical support calls. - Visit customers business to ensure proper implementation of the Visum LLC software suite.- Facilitated structured training for parts of the program not understood by clients.- Reviewed code to determine better solutions to current coding problems.- Worked with the other developer to re-code the entire application from an MS Access Database solution to a .NET Application.

- Review escrow accounts for errors. - Create spreadsheets to be used, such as an amortization schedule. - Correct escrow errors - taking money, giving money, adjusting payment amounts, etc. - In essence I reviewed thousands upon thousands of their customers' escrow accounts when a problem came up, or an audit needed to be done.

- Collections - Contacted families of deceased card holders for companies like Capital One or Bank of America, among others. - Attempted to get payment from them or a trustee. Definitely not a job I would ever do again. It paid the bills but worthwhile experience nonetheless because of the customer service, interpersonal and other skills I gained from doing this type of work. I can talk to anyone, anywhere.

Bachelor Of Technology (B.Tech.), Computer Science

Graduated, High School/Secondary Diplomas And Certificates