Kelly Costa

Kelly Costa Email and Phone Number

Project Management | PMO | IT Project | Digital Transformation | Innovation | Business Intelligence | CRM @ FTD Educação
bela vista, sao paulo, brazil
Kelly Costa's Location
São Paulo, São Paulo, Brazil, Brazil
About Kelly Costa

Consolidated experience in project management and technology services, over twenty-four years of career structure and leads teams and project offices for the development and implementation of software, CRM and technological improvements with focus on digital transformation and customer experience.Certified in project management by FGV, she leads complex projects using PMBOK, SCRUM and Agile Methodologies for conducting schedules and deadlines, with management of ~R$ 24MM of budget/year.She act from the creation of technical proposals, costs vs. budget, hours worked vs. people needed, risks and progress, to presentations to clients of the evolution and points of attention of each of the projects managed by our team.Her resume includes work with Solera and Sysmap consulting, as well as with multinationals in the telecommunications segment, such as the Claro Brasil group and TIM Brasil.Strong ability to negotiate and manage multidisciplinary teams, is focused on delivery with quality, protagonism and teamwork.Specialties:+ IT Project Management+ Technology Services+ Project offices+ QA & UX+ PMBOK, SCRUM, Agile methodologies+ Sales Force+ TFS and PPM systems;+ Team Leadership+ Negotiation

Kelly Costa's Current Company Details
FTD Educação

Ftd Educação

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Project Management | PMO | IT Project | Digital Transformation | Innovation | Business Intelligence | CRM
bela vista, sao paulo, brazil
Website:
ftd.com.br
Employees:
1367
Kelly Costa Work Experience Details
  • Ftd Educação
    Project Coordinator
    Ftd Educação Apr 2021 - Present
    São Paulo, Brasil
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  • Qual Idadedevida Desenvolvimento Pessoal
    Founder | Coaching & Mentoring
    Qual Idadedevida Desenvolvimento Pessoal Jan 2020 - Present
    São Paulo, Brasil
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  • Sysmap Solutions
    Delivery Leader | Sales Force
    Sysmap Solutions Mar 2020 - Jul 2020
    Project leader of the consultancy, she was responsible for implementing the Sales Force for Claro Brasil's sales force, working with teams in squads and agile methodologies, leading activities with product owners, developers, testing team, among other fronts, with an impact on ~10K salespeople.Main activities:- Briefings creation together with business areas;- Creation of schedules involving all areas;- Monitoring of project sprints, generating weekly executive reports;- Control of ~R$ 24MM of budget/year;- Leadership of 20 people;
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  • Solera, Inc.
    Project Manager | Pmo Sqa & Ux
    Solera, Inc. Sep 2016 - Mar 2020
    São Paulo, São Paulo
    Leader of the company's project area (PMO), she was responsible for managing the IT demands of the Audatex Web tool for the security market, customizing customer needs, maximizing the tool's performance and boosting financial gains with ~R$ 20MM budget/year. She also led all user experience management (UX), ensuring quality and usability.Main responsibilities:- Generation of diagnostics of customer needs with the business areas;- Creation and management of squads to meet deadlines and needs;- Preparation of schedules defining delivery sprints;- Check point meetings with all clients;- Interface with the whole company in order to guarantee the delivery of deadlines;- Generation of financial proposals for the business team;- Relationship with clients;- Executive status presentations;
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  • Tim Brasil
    Project Coordinator
    Tim Brasil Dec 2014 - Sep 2016
    São Paulo E Região, Brasil
    Member of the company's project team, he was responsible for projects in the commercial area, responding directly to the needs of all the company's sales channels, especially the implementation of CRM Siebel and synergy with TIM Fiber and TIM Celular.Main responsibilities:- Relationship with all commercial directorate;- Diagnosis of needs with sales leaders;- Preparation of delivery schedules, acting in each of the phases;- Implementation of the door-to-door channel sales application, with an impact of ~300 salespeople;- Monitoring of projects, ensuring deadlines, testing, quality, communication;- Preparation of executive presentations;- Leadership of 3 people;
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  • Claro Brasil
    It Project Manager
    Claro Brasil Jan 2008 - Nov 2014
    São Paulo E Região, Brasil
    Project team leader of Claro Brasil Group, led important fronts for the synergy of NET, Claro & Embratel brands, conducting, among others, the unique CRM project for the group's corporate unit.Main responsibilities:- Diagnosis of needs with several areas;- Preparation and monitoring of schedules;- Project design and sprints;- Participation of committees to prioritize demands;- Relationship with suppliers;- Management of deadlines and quality;
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  • Telemig Celular S/A
    Info Analyst
    Telemig Celular S/A Jan 2006 - Jan 2008
    Belo Horizonte E Região, Brasil
    Member of the company's sales team, he was responsible for managing geoprocessing projects focused on market analysis, competition, competitive intelligence and brand positioning.
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  • Visual Sistemas Eletronicos Ltda
    Marketing Coordinator
    Visual Sistemas Eletronicos Ltda Apr 2005 - Jan 2006
    Leader of the company's marketing area, he was responsible for the direct marketing and CRM actions of the group, defining strategies of action through market analysis, segmentation studies and sales potential, maximizing results by ~20%/year.
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  • Oi
    Senior Business Analyst
    Oi Mar 1996 - Feb 2005
    Member of the Market and Demand Management area, he supported strategic definitions by enabling market studies and competitor analysis, developing competitive intelligence tools, calculation and demand analysis of products and services.
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Kelly Costa Skills

Project Management Demand Management Pmo Budget Monitoring Team Leadership Risk Management Scope Management Program Management Hr Project Management Contract Management Business Intelligence Crm Direct Marketing Marketing Geoprocessing Geomarketing Oracle Pmo Itil Software Corporativo Recursos Humanos Microsoft Project Sistemas Operacionais

Kelly Costa Education Details

Frequently Asked Questions about Kelly Costa

What company does Kelly Costa work for?

Kelly Costa works for Ftd Educação

What is Kelly Costa's role at the current company?

Kelly Costa's current role is Project Management | PMO | IT Project | Digital Transformation | Innovation | Business Intelligence | CRM.

What schools did Kelly Costa attend?

Kelly Costa attended Universidade Presbiteriana Mackenzie, Universidade Paulista, Centro Universitário Newton Paiva, Centro Universitário Newton Paiva, Universidade Presbiteriana Mackenzie.

What are some of Kelly Costa's interests?

Kelly Costa has interest in Environment, Education, Science And Technology, Disaster And Humanitarian Relief, Animal Welfare, Arts And Culture.

What skills is Kelly Costa known for?

Kelly Costa has skills like Project Management, Demand Management, Pmo, Budget Monitoring, Team Leadership, Risk Management, Scope Management, Program Management, Hr Project Management, Contract Management, Business Intelligence, Crm.

Who are Kelly Costa's colleagues?

Kelly Costa's colleagues are Edilania Rodrigues, Francine Gomes, Fábio Bonna Moreirão, Wesley Enrique, Kelly Cardoso, Andre Laurentino Paes, Wellker Lima.

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