Rich Keating work email
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Rich Keating personal email
Rich Keating is a Director of Business Operations at Ruby. He possess expertise in higher education, coaching, staff development, leadership development, adult education and 47 more skills. Colleagues describe him as "Rich is an excellent manager, and is the kind of manager that every sales person needs in their career. Rich is thoughtful, enthusiastic, and extremely caring for the people he manages. He aligns with his direct reports, helping them create plans for success, and delivering critical feedback when needed. Rich created the greatest impact for me as a salesperson by helping me develop the foundation of my sales process at Ruby. We focused on pipeline hygiene, the value of a upbeat conversational tone coupled with active listening, and seeing setbacks and challenges as an opportunity to grow. My time with Rich showed me the power and influence managers can have on sales people, and I am all the better for it. " and "I had the pleasure of working with Rich for over five years at InsideTrack. Not only was Rich one of the first people to interview me, he went on to be one of the people who worked closest with me as we partnered to manage a portfolio of university and college partners' enrollment coaching initiatives and the associated coaching teams. What I valued most about our time together is Rich's unique ability to keep both the client and the team at the center of all he does. He understands a partner's business needs and is able to translate that to the front-line staff for execution through his infectious enthusiasm, customer-centric focus, and willingness to listen. Rich approaches each situation wanting to really understand the need-- whether that's the need of his employee or teammate or the client-- so that he can effectively and efficiently problem-solve. Rich takes great pride in generating results and he strives to do that through servant leadership. He is invaluable to team culture and is quick to build client rapport. I look forward to any opportunity to partner with Rich in the future."
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Director Of Business OperationsRuby Oct 2024 - Present -
Senior Manager, Sales Enablement & Marketing ResponseRuby 2023 - Oct 2024Vancouver, Washington, United States
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Sales ManagerRuby 2021 - 2023
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Sales Team LeadRuby Nov 2020 - Jul 2021
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Program ManagerEvanta, A Gartner Company Dec 2018 - Nov 2020Portland, Oregon AreaEvanta, a Gartner Company fosters leadership development, networking, and collaborative exchange among North America's, EMEA's, and Australia's top executives. We bring together thousands of C-suite executives each year to create unmatched opportunities for leaders of the largest companies to network, share, and learn.Calibrating with CIOs and Heads of Function in Texas' most influential companies, I seek to understand their most pressing concerns and collaborate with trusted vendor partners of executives to provide opportunities to connect, share and learn from one another.I facilitate, support, and build regional CIO collaborative summits and dinners in the US (Houston). These gatherings deliver access to the leading minds in IT and for professional development and networking with executive peers. Each follows the model of its intention to be "by CIO's, for CIO's." Summits offer the rare opportunity to spend a day exchanging insights with peers, gain exposure, advance practices, and create new personal partnerships. -
Manager, Business Development (Inside Sales)Oncourse Learning Apr 2017 - Dec 2018Vancouver, Washington✦ Build an Inside Sales team from inception and execute to a new market untapped by the organization ✦ Manage and grow a team of new business Account Executives to meet company growth goals✦ Conduct one-on-one professional development sessions with each team member✦ Hire, cultivate and mentor great sales talent✦ Monitor sales pipelines and forecasting to ensure goals are on target✦ Maintain a pipeline and book of business of over $1.5 million in total revenue✦ Lead weekly team trainings on sales strategy, effectiveness, and motivational topics✦ Create data rigor and forecasting to clearly track revenue goals and quota✦ Provide outstanding sales leadership, training and coaching✦ Close new business deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements with business operationsOnCourse Learning is a premier education and compliance solutions provider for individuals and companies seeking educational excellence, professional compliance, occupational tools, customized training solutions and new career opportunities in the financial services, real estate, healthcare and IT industries. OnCourse Learning has a mission to help people get started and succeed in their chosen professions. -
Elite Executive CoachInsidetrack Jun 2015 - Dec 2016Portland, Oregon Area✦ Consult with institutions to meet and exceed new student enrollment goals through strategic enrollment management and executive student coaching✦ Provide one-on-one academic, career and life coaching to prospective university students as a means to improve student engagement, retention, and their overall experience in college✦ Utilized across multiple teams to increase team results, effectiveness, and culture ✦ Empower university administrators, school officials, and community leaders to create transformational change through consistent consultation practice✦ Lead weekly team trainings on change management, enrollment strategy, and effectiveness✦ Provide management support through strong partnership with large team management to provide vision, excitement, and leadership✦ Certified through highest internal trainings - Management // Observer // Master Level // Talent Recruitment // PSS* (Potentially Serious Situation Supporter) trained to take on high stress/emergency conversationsNamed by Fast Company as one of the "World's Top 10 Most Innovative Companies in Education," InsideTrack works with colleges and universities to improve student and institutional success. Through one-on-one student coaching and tech-savvy, InsideTrack has proven to increase graduation rates by an average of 15% and enhance the student experience. Since 2001, we’ve partnered with a broad range of universities to drive continuous improvement, including Arizona State University, Columbia, Penn State, Harvard, and various Community Colleges and state commissions. -
Director Of Enrollment ManagementInsidetrack Mar 2014 - Jul 2015Portland, Oregon Area✦ Management and performance of a portfolio of 3 teams and 13 tenured coaches✦ Oversaw enrollment forecasting, goal setting, and performance reporting by term✦ Strategically built a team pipeline for utilizing consultative sales process successfully tailored service deliver plans✦ Work with each coach to create professional development plans✦ Responsible for managing multiple client service delivery plans differing by student population, education sector, and performance goals
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Campus ManagerInsidetrack May 2013 - Mar 2014Portland, OrResponsible for driving client loyalty among InsideTrack’s strategic account base by acting as a trusted advisor and consultant. With a thorough understanding of clients’ solutions, unique requirements, and needs, I work cross-functionally to provide a positive experience for customers, while managing other coaches to meet and exceed their true potential.PRIMARY RESPONSIBILITIES:✦ Delivering exceptional results for clients✦ Conducting consistent, tailored, client interactions with key decision makers✦ Analysis of client performance for opportunity identification to Coaching Services or Product✦ Incident awareness and escalation, issue trending and problem management✦ Coach, mentor and manage staff; ensuring that InsideTrack coaches continue to develop and improve skills, and leverage existing strengths. ✦ Provide direction, meaning, and purpose to team by communicating InsideTrack’s mission effectively and providing vision for a specific campus.✦ When managing coaches directly: ensure coaches communicate with client consistently, as needed including: reporting, small facilitation of group meetings and sharing feedback. ✦ Provide direction, meaning, and purpose to team by communicating InsideTrack’s mission effectively and providing vision for a specific campus
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Prospective Student CoachInsidetrack Apr 2007 - May 2013Portland, Oregon AreaPRIMARY RESPONSIBILITIES:✦ Provided new prospective students with immediate, proactive phone outreach. Once contact is established, guide prospective students throughout their decision-making and enrollment process. ✦Through an individualized approach, understood the core motivation and needs of each prospective student, and highlighted how these align with the University’s offerings. ✦ Focused on delivering truly empowering coaching for each prospective student while maintaining a careful balance of student and client partner need. ✦ Partnered with individual campuses in order to ensure enrollment goals were met. ✦ Created campus specific reports to track enrollment progress.KNOWLEDGE AND SKILLS GAINED:✦ Increased understanding of the Enrollment Management industry and admissions process.✦ Better understanding of the adult student population and common challenges faced.✦ Experience executing the InsideTrack Coaching Model with a highly effective student population. ✦ Ability to balance multiple responsibilities and strategize my outreach to very large rosters of prospective students.
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Account ManagerCorvel Corporation Nov 2004 - Apr 2007PRIMARY RESPONSIBILITIES:✦ Maintained current business relationships while developing relationships with new business partners✦ Focused on building strong business relationships through quality and clear communication and continued problem solving✦ Managed and directed appropriate associate(s) to assist customer needs✦ Conducted individual customer stewardship meetings with management✦ Created monthly, quarterly report summaries, savings reports, and cost analysis reports for each customer✦ Identified future opportunities for continued client/account growth✦ Company representative for industry related seminars, trade-shows, and eventsKNOWLEDGE AND SKILLS GAINED:✦ Strong ability to communicate and build relationships✦ Organizational skills and multi-tasking abilities✦ Quick and effective ability to build relationships and develop trust✦ Ability to quickly understand client business needs✦ Understanding success through passion
Rich Keating Skills
Rich Keating Education Details
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Counselor Education/School Counseling And Guidance Services -
English Language And Literature/Letters
Frequently Asked Questions about Rich Keating
What company does Rich Keating work for?
Rich Keating works for Ruby
What is Rich Keating's role at the current company?
Rich Keating's current role is Director of Business Operations.
What is Rich Keating's email address?
Rich Keating's email address is ri****@****nta.com
What schools did Rich Keating attend?
Rich Keating attended Lewis And Clark College, Warner Pacific College.
What skills is Rich Keating known for?
Rich Keating has skills like Higher Education, Coaching, Staff Development, Leadership Development, Adult Education, Admissions, Enrollment Management, Public Speaking, Training, Student Engagement, Leadership, Teaching.
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