Kechia Edwards Email & Phone Number

Herndon, Va

Reviews daily audits of quality control analysts for accuracy and consistency. Mentors analysts, provides motivation, and fosters an atmosphere of independence.Generates monthly reports for senior management and executive team to identify trends, areas of improvement, and potential credit risk. Expanded Lending Quality Control to include Collections/Loss Mitigation. Developed QC scorecards including controls and created Collections monthly summaries.Compiled standard operating procedures for areas of review including Consumer and Indirect Lending and Collections/Loss Mitigation.

Herndon, Va

Promotes DEI at the workplaceCommunicates important information and updates to the credit union and departmentsSparks crucial conversation and difficult dialogueHelped develop program’s commitment statement and guiding principles

Herndon, Va

Conducted daily audits for Consumer Lending to assess the accuracy of loan records and ensure compliance with regulatory requirements and credit union procedures.Communicated audit results with management on a daily basis.Compiled and generated reports to identify trends and areas of improvement.

Herndon, Va

Works with member to identify their financial goals and process loan applications effectively and accurately using lending policiesAnalyzes, evaluates, and funds loans according to credit worthiness.Communicates efficiently to members to receive proper documentation, discuss loan decisions, and answer questions and requests

Herndon, Va

Reviews dealer applications for accuracyProcess loans from various dealerships in an efficient, timely mannerComplete organized tasks such as inputting data into spreadsheets, copying, emailing, filing, and sending loan documents to membersCommunicate effectively to members, dealers, and underwriters

Norfolk, Va

Provide a high level of customer service with each customer, process transactions quickly, efficiently, and accuratelyMonitors and balances cash drawerPromote Bank of America products and services to reach referral goalsCharged with the duty of being the ATM custodianResponsible for replenishing and removing currency from the ATM, removing check deposits, balancing and settling all currency in the ATM machine