Keeley Dunbarr Email & Phone Number

Los Angeles, Ca, Us

Long Beach, California, United States

• Delivers training programs and materials for Welbe Advocate Assistants to ensure they have the skills and knowledge needed to effectively support participants• Collaborates with the advocate team to identify training needs and opportunities based on feedback from participants, families, and staff; Implements changes in regulations, policies, and procedures on a needed basis• Designs and updates training curricula including instructor-led sessions, e-learning modules, and reference materials that are engaging and effective• Delivers feedback to team members directly in accordance with the performance management strategies; Supports the onboarding training program to reinforce skills and address areas of improvement• Develops processes for evaluation of training and program effectiveness; Works collaboratively with the training and development team to ensure the program is consistent and aligns with company standards• Monitors and evaluates training effectiveness through assessments, surveys, and other feedback mechanisms to continually improve the quality of training

Los Angeles, California, United States

• Led a team of 5 case managers to ensure the provision of quality services to clients in need of mental health and substance abuse services; Coordinated comprehensive health assessments that include physical, behavioral, and social determinants of health for 40+ clients• Collaborate with clinicians, nurses, and other medical professionals to ensure clients received comprehensive and coordinated care; Co-owned the development of training manuals, policies, and procedures needed for state programs• Performed data analysis through reporting for staff capitation and payment reconciliation; Trained new case managers through their probationary period and through changed processes• Connected clients with CalFresh, CalWorks, IHSS services, CALAIM (ECM & Community Supports), and other Medi-Cal connected programs; Improved processes to improve client experience • Facilitated training opportunities for case managers to improve their skills in motivational interviewing, trauma-informed care, and health promotion; Participated in program planning and evaluation to improve outcomes for clients

Los Alamitos, California, United States

• Championed training programs for healthcare professionals to ensure they have the skills and knowledge to provide high-quality patient care; Researched and coordinated across different service planning areas to connect and find resources• Supported case managers in their research to find and navigate various resources that they would refer to their patients• Developed and edited company training materials; Presented complex policies and training materials in an easy-to-follow manner for incoming care coordinators

Greater Los Angeles Area

• Conducted comprehensive assessments of patient's medical, social, and psychological needs and developed individualized care plans for patients and families; Facilitated communication between healthcare providers and patients• Tracked patient progress against established care plan goals and made adjustments as necessary; Educated and counseled patients about their medical condition and treatment options• Advocated for patients to receive the care and support they need to achieve the best possible health outcomes

Ventura County

• Assisted with administrative duties; Created and distributed promotional and informational materials

Camarillo

• Assisted students in navigating the food pantry on campus; Monitored inventory and restocked food and hygiene item• Delegated assignments and oversaw food pantry volunteers; Created marketing materials • Assisted students in applying for Cal Fresh program

Oxnard, Ca

• Assisted healthcare staff in assigned unit; Maintained sanitation in exam room• Assisted healthcare staff with approved procedures; Experience in the following units: ACU (Acute Care Unit), MIU (Mother and Infant Unit), L&D ( Labor and Delivery), and the NICU (Neonatal Intensive Care Unit)