Keely Chisholm Email & Phone Number

Boston, Massachusetts, United States

• Collaborating with teammates to recruit for employment training programs
• Liaising with employer partners to advocate for our clients
• Conducting interviews with interested candidates and making hiring decisions
• Using Salesforce to track client data, notes, and program status
• Managing a caseload of 20+ clients for career coaching
• Performing organization admin duties as needed

Needham, Massachusetts, United States

• Consolidated customer service and helped streamline the customer journey, resulting in about a 100% decrease in customer service inquiries
• Handled all customer service inquiries by phone and email and triaged appropriately as needed
• Assisted with social media and email campaigns to drive sales and site traffic
• Tracked social media, customer service, and sales data for monthly reports
• Created email, social media, and editorial calendars for the marketing and editorial departments
• Managed the organization’s WordPress blog, OrthoBuzz

• Produced album reviews, concert reviews, and other content for a personal music blog
• Organized and conducted artist interviews
• Managed all social channels for the blog

Greater Boston Area

• Coached and led a retail team to meet daily, weekly, and monthly sales goals
• Managed and ordered kiosk inventory
• Interviewed and trained new brand ambassadors

Greater Boston Area

• Independently opened, opened, and operated retail kiosks
• Used Square POS to process cash and card transactions
• Accurately managed cash drawer and inventory with minimal supervision

Greater Boston Area

• Triaged all incoming phone calls for the corporate headquarters of a major healthcare group
• Scheduled meetings for executives and welcomed guests
• Maintained office supply stock and reordered when needed or upon request
• Assisted with various office duties including mail sorting, data entry, preparing expense reports, ordering office supplies, and proofreading

Greater Boston Area

• Independently opened, closed, and operated retail kiosks
• Accurately managed cash drawer and inventory with minimal supervision
• Met daily sales goals

Remote

• Pitched and wrote articles related to pop culture and music
• Published articles on the WordPress site

Greater Boston Area

• Produced and published entertainment-related content on Emertainment Monthly's Wordpress site
• Assisted the Music Editor with organizational duties as needed

Greater Boston Area

• Hosted and created playlists for a weekly 2-hour music show

• Edited word problems for an online learning platform
• Performed beta testing and provided feedback on the user experience

Tampa, Florida, United States

• Assisted technology administrators with laptop, desktop, and printer repairs
• Organized incoming and outgoing shipments
• Interacted with and assisted students, faculty members, and administrators with technical issues

Bachelor'S Degree, Journalism

Activities and Societies: Emertainment Monthly—online entertainment journal WECB—internet radio station Wax On Felt—Emerson's student-run.

High School Diploma

Activities and Societies: Activities: Prefect Phoenix (literary magazine; as co-head editor) Chinese Club (as president) Fanfare.