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Sonja Randall Email & Phone Number
Workforce Operations Manager (Remote)
at
GRID Alternatives
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 86%
Current company
Role
Workforce Operations Manager (Remote)
Location
Greater Boston, United States
Company size
Who is Sonja Randall? Overview
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Quick answer
Sonja Randall is listed as Workforce Operations Manager (Remote) at GRID Alternatives, a with 775 employees, based in Greater Boston, United States. AeroLeads shows a matched LinkedIn profile for Sonja Randall.
Sonja Randall previously worked as Manager Business Development at Jvs Boston and Area Manager - Workforce Development - Trident Region at Eckerd Connects. Sonja Randall holds Certificate, Court Reporting/Court Reporter from Mildred Elley School-Albany Campus.
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GRID Alternatives
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Profile bio
About Sonja Randall
Dynamic Workforce Development Leader with over 12 years of experience driving complex, strategic initiatives that promote economic mobility and workforce inclusivity. I bring a proven track record of fostering inclusive talent practices, spearheading program development, and leading diverse teams to success. Skilled in navigating both local and state landscapes with adaptability and assertiveness, I excel in delivering impactful outcomes across varied environments. My passion lies in advancing economic mobility and championing inclusive hiring practices.Key StrengthsStrategic Vision: I have a strong history of guiding transformative initiatives by assessing organizational needs, identifying growth opportunities, and formulating strategic approaches that drive measurable impact. I'm committed to creating opportunities for individuals skilled through alternative routes, harnessing the power of inclusive pathways to success.Operational Excellence: Known for optimizing operational efficiency and driving profitable growth across industries, I excel in executing strategies that mitigate risk and enhance organizational effectiveness.Leadership Impact: I foster a culture of clear communication, strategic negotiation, and strong relationship-building. My problem-solving abilities, strategic thinking, and sound management practices empower teams to achieve excellence.Let’s Collaborate:Business is an ever-evolving journey, and I’m here to be your trusted partner. If you’re looking to optimize workforce development strategies, forge meaningful partnerships, and unlock your organization’s full potential, let’s connect. Together, we can shape a brighter, more inclusive future for your enterprise.
Current workplace
Sonja Randall's current company
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Grid Alternatives
12 roles
Sonja Randall work experience
A career timeline built from the work history available for this profile.
Manager Business Development
Lead strategic partnerships with employers, training providers, and stakeholders to align workforce ecosystem initiatives. Manage a diverse team of coaches and instructors, driving a culture of high performance and accountability to meet ambitious program goals. Oversee and improve program outcomes through detailed performance analysis and risk mitigation. Facilitate executive-level reporting and program evaluation to inform strategic decisions.
Area Manager - Workforce Development - Trident Region
Developed and led complex projects from concept through implementation, focusing on skills-based talent practices to drive inclusive career mobility strategies within the workforce ecosystem. Directed three community-based workforce development contracts, preparing over 300 job seekers annually. Supervised a team of 10 under the Workforce Investment and Opportunity Act (WIOA), ensuring compliance and achievement of performance outcomes. Collaborated on community initiatives to align educational and economic development goals, creating career pathways for job seekers.
Nov 2019 - Nov 2021
Workforce Development Supervisor - Trident Region
Oversaw 3 community-based workforce development contracts across three counties preparing 500+ job seekers for employment annually. Managed budgets to identify variances in planned projections and adjust processes to ensure actual expenditures align with annual operating goals. Led and supported 10 staff members across three counties to ensure contract compliance and successful achievement of state negotiated performance outcomes. Participated in workforce advisory committees and community initiatives to align the goals of education, economic development, and the workforce system to create clear career pathways for job seekers preparing for employment in high demand, high-impact occupations.
Dec 2018 - Nov 2021
Workforce Development Career Coach Trident Region
Eckerd Connects
Mar 2018 - Nov 2018
Support Schedule Associate
Optimized staff schedules to meet contact center service level goals. Monitored real-time adherence and provided staffing recommendations to ensure high performance. Improved quality of service through evaluation and approval of PTO submissions and scheduling requests. Implemented strategic staffing solutions, reducing operational bottlenecks and enhancing overall team efficiency.
Sep 2016 - Feb 2018
Area Operations Training Manager
Led cross-functional project teams for multiple new call centers and relocations, implementing processes for all aspects of staff expansions. Each center scaled to 200-500 new employees, ensuring timely and effective recruitment, onboarding, and training to meet aggressive deadlines. Managed a cross-regional team of 20 trainers and curriculum developers in two call centers to drive results across key performance indicators through strategic training and communication initiatives. Developed and implemented reporting for executive management to drive completion results, maintaining an average of 92% per initiative. Developed Customer Service best practices across 10 call centers, enhancing service quality and problem resolution strategies
Dec 2009 - Feb 2015
Sales & Marketing Vendor Operations Manager
Jan 2008 - Nov 2009
Northeast Area Training Manager
Jan 2005 - Dec 2008
Consultant Cs Operations Customer Service Projects
Nov 2001 - Dec 2004
Coaching Assistant/Training Consultant
Oct 1999 - Oct 2001
Customer Service Representative
Jun 1996 - Sep 1999
Team & coworkers
Colleagues at GRID Alternatives
Other employees you can reach at gridalternatives.org. View company contacts for 775 employees →
GM
Gabriel Macias
Colleague at Grid AlternativesMadera, California, United States
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BT
Bakari Touray
Colleague at Grid AlternativesGreater Sacramento, United States
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AG
Alejandra Guillen-Garcia
Colleague at Grid AlternativesSan Bernardino, California, United States
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LA
Luisantonio Amador
Colleague at Grid AlternativesHighland, California, United States
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TK
Taylor Kingsbery
Colleague at Grid AlternativesBoulder, Colorado, United States
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SF
Steven Fernandez
Colleague at Grid AlternativesUnited States
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TC
Tanksi Clairmont
Colleague at Grid AlternativesUnited States
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SL
Stacey Lee
Colleague at Grid AlternativesSan Francisco Bay Area, United States
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KG
Karina Gonzalez
Colleague at Grid AlternativesFresno, California, United States
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DA
Donovan Anderson
Colleague at Grid AlternativesAtascadero, California, United States
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Gabriel Macias
Colleague at Grid AlternativesMadera, California, United States
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BT
Bakari Touray
Colleague at Grid AlternativesGreater Sacramento, United States
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AG
Alejandra Guillen-Garcia
Colleague at Grid AlternativesSan Bernardino, California, United States
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LA
Luisantonio Amador
Colleague at Grid AlternativesHighland, California, United States
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TK
Taylor Kingsbery
Colleague at Grid AlternativesBoulder, Colorado, United States
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SF
Steven Fernandez
Colleague at Grid AlternativesUnited States
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TC
Tanksi Clairmont
Colleague at Grid AlternativesUnited States
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SL
Stacey Lee
Colleague at Grid AlternativesSan Francisco Bay Area, United States
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KG
Karina Gonzalez
Colleague at Grid AlternativesFresno, California, United States
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DA
Donovan Anderson
Colleague at Grid AlternativesAtascadero, California, United States
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1 education record
Sonja Randall education
FAQ
Frequently asked questions about Sonja Randall
Quick answers generated from the profile data available on this page.
What company does Sonja Randall work for?
Sonja Randall works for GRID Alternatives.
What is Sonja Randall's role at GRID Alternatives?
Sonja Randall is listed as Workforce Operations Manager (Remote) at GRID Alternatives.
Where is Sonja Randall based?
Sonja Randall is based in Greater Boston, United States while working with GRID Alternatives.
What companies has Sonja Randall worked for?
Sonja Randall has worked for Grid Alternatives, Jvs Boston, Eckerd Connects, Blackbaud, and Verizon.
Who are Sonja Randall's colleagues at GRID Alternatives?
Sonja Randall's colleagues at GRID Alternatives include Gabriel Macias, Bakari Touray, Alejandra Guillen-Garcia, Luisantonio Amador, and Taylor Kingsbery.
How can I contact Sonja Randall?
You can use AeroLeads to view verified contact signals for Sonja Randall at GRID Alternatives, including work email, phone, and LinkedIn data when available.
What schools did Sonja Randall attend?
Sonja Randall holds Certificate, Court Reporting/Court Reporter from Mildred Elley School-Albany Campus.
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