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@hitouchbusinessservices.com
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2 phones found area 615
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LinkedIn matched
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Keesha Cooper is listed as Director of First Contact Resolution at HiTouch Business Services, a with 201 employees, based in Nashville Metropolitan Area, United States. AeroLeads shows a work email signal at hitouchbusinessservices.com, phone signal with area code 615, and a matched LinkedIn profile for Keesha Cooper.
Keesha Cooper previously worked as Customer Service Supervisor at The General® and Customer Service Supervisor at Verizon. Keesha Cooper studied at Middle Tennessee State University.
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AeroLeads found 1 current-domain work email signal for Keesha Cooper. Compare company email patterns before reaching out.
I am an experienced leader with a passion for creating a stellar customer experience. I am skilled in team building, hiring, training, and developing associates and leaders. I specialize in customer experience enhancement, metric development and management, quality assurance, process improvement, and championing change and innovation. I am a true team player that values collaboration, creativity, diversity, and a positive work environment.
Listed skills include Customer Satisfaction, Team Building, Customer Service, Account Management, and 27 others.
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A career timeline built from the work history available for this profile.
La Vergne, Tennessee, United States
• Mergers & Acquisitions• Call Center Metric Development• Project Management• Company leadership and development• Complaint Resolution • Customer Retention & Satisfaction• Cost Reduction Strategies• B2B and B2C QA, Service, and Delivery• eCommerce Service and Metric Management (Amazon, eBay, Target, and Walmart)• Program Development
Nashville, Tn
• Project Management• Employee Recognition• First Call Resolution (FCR) Response Team• Customer Satisfaction Survey Response and Resolution• Complaint Handling & Resolution• Customer Satisfaction Enhancement • Front-End Supervision• Cost-Reduction Strategies• Quality Assurance• Teambuilding & Training
Murfreesboro, Tn
• Customer Service Management• Increase and Monitor CSR Sales Performance• Complaint Handling & Resolution• Customer Satisfaction Enhancement• Focus on FCR (First Call Resolution) • Customer Satisfaction Survey Response and Resolution• Front-End Supervision• Sales & Margin Improvement• Cost-Reduction Strategies• Order Fulfillment• Quality Assurance Program Implementation• Teambuilding & Training• Strategic Planning
La Vergne, Tn
• Customer Service Management• Complaint Handling & Resolution• Customer Satisfaction Enhancement • Front-End Supervision• Leadership Management and Development• Sales & Margin Improvement• Cost-Reduction Strategies• Budget Planning and Projections• Quality Assurance Program Implementation• Teambuilding & Training
Other employees you can reach at hitouchbusinessservices.com. View company contacts for 201 employees →
Kelly Long
Colleague at Hitouch Business ServicesHouston, Texas, United States
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Mary Hall
Colleague at Hitouch Business ServicesMiami, Florida, United States
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Mike Geiger
Colleague at Hitouch Business ServicesPittsburgh, Pennsylvania, United States
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Justin Elie
Colleague at Hitouch Business ServicesTampa, Florida, United States
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Stacey Jedwabnik
Colleague at Hitouch Business ServicesAsheville, North Carolina, United States
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Bonnie Heiman
Colleague at Hitouch Business ServicesAurora, Colorado, United States
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Gloria Ventresca
Colleague at Hitouch Business ServicesPittsburgh, Pennsylvania, United States
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Brian Winiarski
Colleague at Hitouch Business ServicesNew York City Metropolitan Area, United States
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Amber Del Valle
Colleague at Hitouch Business ServicesDenver, Colorado, United States
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Tyler Brisk
Colleague at Hitouch Business ServicesSparta, New Jersey, United States
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Quick answers generated from the profile data available on this page.
Keesha Cooper works for HiTouch Business Services.
Keesha Cooper is listed as Director of First Contact Resolution at HiTouch Business Services.
AeroLeads has found 1 work email signal at @hitouchbusinessservices.com for Keesha Cooper at HiTouch Business Services.
AeroLeads has found 2 phone signal(s) with area code 615 for Keesha Cooper at HiTouch Business Services.
Keesha Cooper is based in Nashville Metropolitan Area, United States while working with HiTouch Business Services.
Keesha Cooper has worked for Hitouch Business Services, The General®, Verizon, and Ingram Content Group.
Keesha Cooper's colleagues at HiTouch Business Services include Kelly Long, Mary Hall, Mike Geiger, Justin Elie, and Stacey Jedwabnik.
You can use AeroLeads to view verified contact signals for Keesha Cooper at HiTouch Business Services, including work email, phone, and LinkedIn data when available.
Keesha Cooper studied at Middle Tennessee State University.
Keesha Cooper is listed with skills including Customer Satisfaction, Team Building, Customer Service, Account Management, Customer Retention, Call Centers, Sales, and Training.
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