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Keesha Cooper Email & Phone Number

Director of First Contact Resolution at HiTouch Business Services
Location: Nashville Metropolitan Area, United States, United States 4 work roles 1 school
1 work email found @hitouchbusinessservices.com 2 phones found area 615 LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email · 2 phones

Work email k****@hitouchbusinessservices.com
Direct phone (615) ***-****
LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
Role
Director of First Contact Resolution
Location
Nashville Metropolitan Area, United States, United States
Company size

Who is Keesha Cooper? Overview

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Quick answer

Keesha Cooper is listed as Director of First Contact Resolution at HiTouch Business Services, a company with 201 employees, based in Nashville Metropolitan Area, United States, United States. AeroLeads shows a work email signal at hitouchbusinessservices.com, phone signal with area code 615, and a matched LinkedIn profile for Keesha Cooper.

Keesha Cooper previously worked as Customer Service Supervisor at The General® and Customer Service Supervisor at Verizon. Keesha Cooper studied at Middle Tennessee State University.

Company email context

Email format at HiTouch Business Services

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{first}.{last}@hitouchbusinessservices.com
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AeroLeads found 1 current-domain work email signal for Keesha Cooper. Compare company email patterns before reaching out.

Profile bio

About Keesha Cooper

I am an experienced leader with a passion for creating a stellar customer experience. I am skilled in team building, hiring, training, and developing associates and leaders. I specialize in customer experience enhancement, metric development and management, quality assurance, process improvement, and championing change and innovation. I am a true team player that values collaboration, creativity, diversity, and a positive work environment.

Listed skills include Customer Satisfaction, Team Building, Customer Service, Account Management, and 27 others.

Current workplace

Keesha Cooper's current company

Company context helps verify the profile and gives searchers a useful next step.

HiTouch Business Services
Hitouch Business Services
Director of First Contact Resolution
la vergne, tennessee, united states
Employees
201
AeroLeads page
4 roles

Keesha Cooper work experience

A career timeline built from the work history available for this profile.

Director Of First Contact Resolution

Current

La Vergne, Tennessee, United States

  • Mergers & Acquisitions
  • Call Center Metric Development
  • Project Management
  • Company leadership and development
  • Complaint Resolution
  • Customer Retention & Satisfaction
Feb 2012 - Present

Customer Service Supervisor

Nashville, TN

  • Project Management
  • Employee Recognition
  • First Call Resolution (FCR) Response Team
  • Customer Satisfaction Survey Response and Resolution
  • Complaint Handling & Resolution
  • Customer Satisfaction Enhancement
Dec 2009 - Feb 2012

Customer Service Supervisor

Murfreesboro, TN

  • Customer Service Management
  • Increase and Monitor CSR Sales Performance
  • Complaint Handling & Resolution
  • Customer Satisfaction Enhancement
  • Focus on FCR (First Call Resolution)
  • Customer Satisfaction Survey Response and Resolution
Dec 2006 - Nov 2009

Customer Service Manager

La Vergne, TN

  • Customer Service Management
  • Complaint Handling & Resolution
  • Customer Satisfaction Enhancement
  • Front-End Supervision
  • Leadership Management and Development
  • Sales & Margin Improvement
Nov 1998 - Nov 2006
Team & coworkers

Colleagues at HiTouch Business Services

Other employees you can reach at hitouchbusinessservices.com. View company contacts for 201 employees →

1 education record

Keesha Cooper education

FAQ

Frequently asked questions about Keesha Cooper

Quick answers generated from the profile data available on this page.

What company does Keesha Cooper work for?

Keesha Cooper works for HiTouch Business Services.

What is Keesha Cooper's role at HiTouch Business Services?

Keesha Cooper is listed as Director of First Contact Resolution at HiTouch Business Services.

What is Keesha Cooper's email address?

AeroLeads has found 1 work email signal at @hitouchbusinessservices.com for Keesha Cooper at HiTouch Business Services.

What is Keesha Cooper's phone number?

AeroLeads has found 2 phone signal(s) with area code 615 for Keesha Cooper at HiTouch Business Services.

Where is Keesha Cooper based?

Keesha Cooper is based in Nashville Metropolitan Area, United States, United States while working with HiTouch Business Services.

What companies has Keesha Cooper worked for?

Keesha Cooper has worked for Hitouch Business Services, The General®, Verizon, and Ingram Content Group.

Who are Keesha Cooper's colleagues at HiTouch Business Services?

Keesha Cooper's colleagues at HiTouch Business Services include Preston Raska, Thomas Ralston, Martha M. Wood, Jeana Corbin, and Bruce Weis.

How can I contact Keesha Cooper?

You can use AeroLeads to view verified contact signals for Keesha Cooper at HiTouch Business Services, including work email, phone, and LinkedIn data when available.

What schools did Keesha Cooper attend?

Keesha Cooper studied at Middle Tennessee State University.

What skills is Keesha Cooper known for?

Keesha Cooper is listed with skills including Customer Satisfaction, Team Building, Customer Service, Account Management, Customer Retention, Call Centers, Sales, and Training.

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