Assistant Manager
Pls Financial Solutions
Waveland, Ms
Maintaining exemplary customer service within the store and establishing special business relationships with our customers so they will choose to do business with us rather than our competitors •Implementing strategies to help meet store goals and objectives•Ensuring compliance with federal, state, and local regulations•Supervising CSR activities, including but not limited to transaction processing, maintenance of cash drawers, and cash handling procedures •Exceptional understanding of Monthly, Quarterly & Yearly P&L’s•Controlling labor hours, cash, store audits, and shrinkage•Marketing within the community to increase market share and store revenue•Resolving customer complaints for increased customer satisfaction •Performs employment, checking account and bankruptcy verifications•Make loans, receive collections and payments on accounts•Verify account balances at banks, while assisting in organizing and posting bad debt• Counting cash and balancing drawers to Loan Program•Verify information on all checks received by check cashers & daily check bundles to deposit reports•Handle problems and/or discrepancies with customers and employees•Typing up titles to send to state•Completing inspections on vehicles•Lien and trap titles•Verifying titles and completing title audits weekly