Keira Small Email & Phone Number

Pine Brook, Nj

- Develops project scope in conjunction with booth designers and sales department in order to establish proper production timeline.- Ensures all internal project stakeholders understand and keep to project scope and pre-established timelines.- Adheres to and improves 55% profit margins outlined in contracts.- Maintains an open line of communication between all three production facilities, onsite supervisors and I&D teams.- Quality control management of deliverables prior to shipping.- Resolves time-sensitive conflicts with quick creative critical thinking.- Provides extensive support to clients to ensure all their needs are met.- Coordinates and oversees all subcontractors and vendors.- Manages over $3.2 million dollars of Metro business annually.

Waldwick, New Jersey

Improves departmental & company efficiencies. Projects have included:- Designed & launched exhibitor online ordering platform.- Automated exhibitor order processing between operations, finance and the onsite deliverable team.- Upgraded company to digital floorplan management program.- Implemented use of Office 365 programs company wide.- Designed corporate intranet.- Updated department training manual and performance evaluation program.Established operational COVID safety plans for vendor & exhibitors.Manages all staffing related needs including coaching, goal development and performance evaluations.Responsible for all hiring, onboarding and training.Presents innovative ideas to Project team post show for improved future events.

Waldwick, Nj

Oversees pre-planning for all departmental aspects of events.Creates show budget in conjunction with Project Managers.Responsible for department spending on projects against established show P&L.Negotiates contracts and maintains relationships with both domestic & international vendors.Liaises with managers to identify areas for interdepartmental process improvement.Optimizes communication between Project Management and Operations to increase teamwork and project success.

Waldwick, Nj

Creates and distributes RFPs to qualified stand builders & vendors. Maintains a comprehensive understanding of exhibitor manuals and technical venue regulations for vendors and exhibitors.Collaborates with sales & marketing department to fulfill sponsorship orders and booth requirements.Upsells exhibitor booth enhancements.Acts as single point of contact for exhibitors at a show for all participation related needs.Responsible for design and layout of all KW/US Pavilion common areas.Orders all KW required services such as graphics, audio visual, carpet, furniture, staffing, internet, catering, safety/first aid items.Oversees contractors' execution of services on site.Manages internal and external event staff on site.

Clifton, Nj

Act as point of contact for internal and external clients on numerous shows including some of NJ’s largest portfolio shows.Assigned as lead executive, providing single point of contact for the executive team. Maintain a high level of organization and efficiency in order to streamline processes throughout peak business season.Ensure collection of payments for services rendered.

Providence, Ri

Works with clients on all aspects of their special event including sourcing third party vendors such as music, rentals, and florists.Effectively selling our space, products & services to book corporate, social and private events.Drawing up quotes, contracts & BEO’s and handling payment for such documents.Business development responsibilities include marketing our space to local businesses via tasting opportunities and information outreach.Reorganized existing catering program and designed & launched a new program.

Providence, Ri

Worked the counter waiting on customers, assist with daily production of pastries, cakes, French macarons & cookies, trained on a la marzocco espresso machine as part of the opening team

Paramus, Nj

Worked with professional chefs in a demonstration kitchen to prepare lesson plans and instruct teenage students in kitchen safety, knife skills, & basic cooking techniques. Worked the retail side of the store during holidays and peak shopping seasons.

Orlando, Florida Area

Rotated through different breakfast stations and was responsible for prepping, setting up & cooking during in a high volume resort during peak season. Strictly followed HACCP protocol including; documenting safe food temperatures, maintaining a clean & sanitary station, and wearing gloves while handling ready to eat food.

Quidnessett, Ri

Prep cook. Plated salads, entrees and desserts for services

Tenafly, Nj

Prepped a variety of large quantity pastry while gaining perspective on running a catering business

Ridgefield, Nj

Assists with Italian pastry making and handles customer orders

Bergen County Academies; Hackensack, Nj

Assists Chef Brace and Chef Branda in teaching their elective classes

Bachelor Of Science (Bs), Food Service Management

Concentration: Event Management

Associate Of Science (As), Culinary Arts

Diploma, Culinary Arts & Hotel Administration