Keiron Lock, Cmp Email & Phone Number

Halifax, Nova Scotia, Canada

The main responsibility will be working with our Learning Services teams who are responsible for delivery of client projects centered on graphic design, web solutions, and courseware development. The role includes all aspect of Project Management.

Halifax, Nova Scotia, Canada

• Responsible for a strategic pan-university program, its operations and ongoing development, including business planning, course cataloging, program systems and policies, and partnership. I am an advocate for accessible.
• Working independently on DalOpen whilst working collaboratively across the business to continue to grow the program and scale up the model to make the program financially sustainable.
• Developing and maintaining deep strategic relationships across a variety of internal and external stakeholders, fostering a collaborative and pro-change environment.
• Driving more visibility, transparency, and accountability across teams through the creation of standard operating procedures and reporting.
• Identifying and proposing/presenting solutions to complex problems.
• Proactively challenging and facilitating change where it is required across the institution.

Halifax, Nova Scotia, Canada

• Responsible for all aspects of this pan-university strategic project to develop and launch the University’s online learning platform, including:
• Researching and understanding the needs to suitably market the project to a range of audiences.
• Developing an established policy framework for a quality student experience that facilitates the student life cycle and meets Dalhousie’s regulatory and administrative requirements.
• Designing and implementing new business operations, processes, and policies.
• Leading the Steering Committee to foster collaboration and support in the project’s development.
• Conducting extensive research and consultations across key stakeholder groups to evaluate the needs, barriers, and interests of potential learners through the lens of Dalhousie’s strategic plan.

Milton Keynes, United Kingdom

• Responsible for the account management of a diverse portfolio of projects and programs with international higher education providers, focusing on student experience. I was the main partnership link between The Open.
• Management of the training, development, and engagement of academic staff with our partner institutions to strengthen collaboration, learning and the student experience.
• Management of the recruitment process of external academics who undertake panel work for validation and institutional events at the partner institutions. Leading this panel to complete a comprehensive and robust review.
• Producing detailed high-quality reports of activity regarding the partnerships and presenting them to the accountable university’s committee for approval.
• Undertaking thorough monitoring for all academic programmes, policies, and institutions in my partnership portfolio, including extensive data analysis.
• Critically assessing information and making decisions on actions including raising concerns and managing risk through appropriate channels to ensure compliance and students’ protection.

Milton Keynes, United Kingdom

• Program Management responsibility for the Environmental Sciences course portfolio for both undergraduate and graduate courses, including managing all aspects of the program’s operation, development and improvement..
• Managing projects from conception to completion including textbooks, websites, and course materials - most of these were online learning tools.
• Supporting the wider curriculum teams in developing, delivering and enhancing online resources.
• Being the first point of contact for students and faculty with administrative and operational queries.
• Working across a large cross section of teams across the business to identify and leverage relationships to ensure the smooth operation and problem-solve as needed.

Milton Keynes, United Kingdom

• Main administrative coordinator for the research degree program delivered though external partners.
• Responsibility for 13 international Affiliated Research Centers (ARC’s). Successfully managing existing partner relationships and co-ordinating and on-boarding new relationships. Ensuring all processes and practices.
• Being the central link between the university and the ARC’s and also between the university and academics who oversee the PhD’s student progress, qualification and award.
• Responsibility for providing authoritative advice relating to University policy and the QAA policy which was imperative to adhere by. Reading, knowing and understanding these policies was a large part of the role.
• Attending and supporting conferences and events with the ARCs and other partner institutions.

Providing effective and detailed assistance for students in applying for and managing their OUSBA accounts including managing difficult situations with customers regarding their finances. Having a good understanding of systems and finances and policies, adhering to strict data protection and financial conduct authority regulations.

London Heathrow

As Experienced Cabin Crew, I was First Class trained and provided support to the inflight lead in managing a Cabin and its staff. Providing excellent world class customer service and care, across all cabins whilst dealing with any issues that arise during the flight in a very small and pressurized environment. High level of cultural understanding and.

London Luton Airport, England, United Kingdom

Managing between 20-50 staff every shift, coordinating and managing the departure of 50-100 flights a day. Being ultimately responsible for staff and passenger safety, both inside and outside the terminal. Working from initiative to find creative solutions to a wide range of issues and challenges that come from working in a busy international airport.

Change Management Practitioner Cmp

APMG International https://apmg-international.com/product/change-management

Certificate Of Higher Education, Language And Culture

Apm Project Fundamentals Qualification

Bachelor'S Degree With Hons, Geography, 2.1

A Levels In Geography, Biology, English Literature And Tourism, A, B, C, C,C