Keirra White Email and Phone Number

Interact directly with potential, new, and existing buyersServe buyer inquiries, registration, transaction processing, account access, updates, and resolutions of buyer issues or concernsFollow up on buyer cases utilizing the buyer relationship management system to ensure buyer inquiriesMade accurate notations on the buyers accountsAdded payment methods and removed payment Built healthy relationships with not only consumers but fellow peersWorked on virtual chats with buyersPart took in office management Work from home

Preparing correspondence and statistical reportsMaintaining sensitive data Training or supervising other administrative staff Responsible for ordering and escalating affidavit requestsPrepare and follow-up on affidavit requests sent to clientsEscalate urgent requests and specialty affidavitsInvestigate and resolve client exceptions Receive and respond to client requests within established timelines Identify and recommend improvements to process workflowBuild and maintain proactive, professional client relationshipHandled customer support, including calls, email, chat, voice over IP and web supportResponsible for the processing and approval of new loan applications, and for managing existing loan accounts Oversee applications upon intake, reviewing documentation, and confirming verification of information

Responsible for processing personal and commercial loanWorking with clients to prepare applications for loans by compiling, arranging, and reviewing all relevant documentsAssisting administrative staff with periodic auditsProcessing advances and disbursements, as well as preparing pay off lettersWorking closely with loan officers to obtain credit information, coordinate closings, calculate closing costs, and disperse funds for clientsEnsuring loans are processed as per established company procedures and policiesresponsible for the processing and approval of new loan applications, and for managing existing loan accountsoversee applications upon intake, reviewing documentation, and confirming verification of information

Run a commercial establishment and make sure high quality food and drinks are delivered to customersPromoting the restaurantBudgeting Recruiting and training staff Maximizing profitsPrepare rotasEnsuring good customer serviceCreate a safe working environment

Scheduling appointments, maintaining an events calendar, and sending remindersCopying, scanning, and faxing documents, as well as taking notesPreparing facilities for scheduled events and arranging refreshmentsOrdering office supplies and replacements, as well as managing mail and courier services Greet and welcome guests as soon as they arrive at the officeDirect visitors to the appropriate person and officeAnswer, screen and forward incoming phone callsEnsure reception area is tidy and presentable, with all necessary stationery and materialMaintain office security by following safety procedures and controlling access via the reception desk