Keita Shimoda
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Keita Shimoda Email & Phone Number

Sr. Support Engineer at Microsoft
Location: Raleigh-Durham-Chapel Hill Area, United States 6 work roles 1 school
1 work email found @cisco.com 2 phones found area 857 LinkedIn matched
✓ Verified July 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email · 2 phones

Work email k****@cisco.com
Direct phone (857) ***-****
LinkedIn Profile matched
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Current company
Microsoft
Role
Sr. Support Engineer
Location
Raleigh-Durham-Chapel Hill Area, United States
Company size
189892 employees

Who is Keita Shimoda? Overview

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Quick answer

Keita Shimoda is listed as Sr. Support Engineer at Microsoft, a with 189892 employees, based in Raleigh-Durham-Chapel Hill Area, United States. AeroLeads shows a work email signal at cisco.com, phone signal with area code 857, and a matched LinkedIn profile for Keita Shimoda.

Keita Shimoda previously worked as Elementary School Teacher at Japanese Language School Of Raleigh and Technical Consulting Engineer at Cisco. Keita Shimoda holds Master'S Degree, Computer Science from Waseda University.

Company email context

Email format at Microsoft

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{first_initial}{last}@cisco.com
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Profile bio

About Keita Shimoda

At Microsoft, my expertise in 3GPP technologies(4G/5G) and Red Hat Linux underpins my role as a Senior Support Engineer, ensuring Azure for Operators services meet the highest standards of reliability. My background with working with global operators like AT&T and T-Mobile has been critical in resolving complex technical issues and enhancing system robustness.My competencies extend to delivering in-depth technical training, fostering knowledge expansion among engineers both domestically and internationally. With certifications in CCIE and RHCE, I am committed to advancing our team's capabilities, contributing to service excellence in a collaborative, high-stakes environment.

Listed skills include Lte, 3G, Ccie R&S, Ss7, and 2 others.

Current workplace

Keita Shimoda's current company

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Microsoft
Microsoft
Sr. Support Engineer
redmond, washington, united states
Website
microsoft.com
Employees
189892
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6 roles

Keita Shimoda work experience

A career timeline built from the work history available for this profile.

Sr. Support Engineer

Current
Microsoft

North Carolina, United States

- Provided dedicated support to AT&T to support 5G mobile network running on Kubernetes/OpenStack - Troubleshot L3-L7 network issues including NFVI(OpenStack/ESXi/KVM) for global mobile operators, created MoP (Method of Procedure) for a workaround and provided RCA documents to customers.- Developed a Power Apps application for debugging CLIs and contributed to a log analysis tool, increasing troubleshooting efficiency and improving error detection and resolution - Facilitated hands-on lab sessions for the team, enhancing their practical troubleshooting skills - Led weekly discussions with the development team to prioritize and address escalation issues, ensuring timely resolution of critical issues.

Jul 2021 - Present

Elementary School Teacher

Japanese Language School Of Raleigh

Raleigh, North Carolina, United States

Taught math and Japanese to 12 second-grade students every Saturday as a homeroom teacher.

Apr 2022 - Mar 2023

Technical Consulting Engineer

Cisco

Massachusetts, North Carolina

- Assisted global operators (AT&T, T-Mobile, Vodafone, etc..) to resolve network issues on 3GPP network involving platform team (OpenStack/Hardware), development team and sales team - Set up virtualized lab and provided hands-on technical training to engineers in US/Mexico team - Launched a weekly technical training series for US/Mexico engineers to learn new and common issues and technical knowledge from each other.- Identified improvement areas in the team, delivered targeted training to elevate team capabilities and created technical articles that helped global team with debugging.

Jun 2015 - Jul 2021

Customer Support Engineer

Cisco

Tokyo, Japan

• Troubleshooted issues on EPC, PCRF and DPI, involving development team and sales team• Delivered new product training to customers to help sales team's promotion• Led project to efficiently merge an acquired mobility product(PCRF) with existing support team.

Oct 2010 - May 2015

Network Verification Engineer

Softbank

Tokyo, Japan

- 3G Packet Core Test Engineer(MSC, SGSN, GGSN, HLR)

Apr 2006 - Sep 2010

Network Verification Engineer

Vodafone

Tokyo, Japan

- 3G Packet Core Test Engineer(MSC, SGSN, GGSN, HLR)

Apr 2005 - Apr 2006
Team & coworkers

Colleagues at Microsoft

Other employees you can reach at microsoft.com. View company contacts for 189892 employees →

QN Quân Ngô Quân Ngô Colleague at MicrosoftVietnam, Viet Nam View → MV Max Vaughn Max Vaughn Colleague at MicrosoftWaxhaw, North Carolina, United States View → ND Noha Daoud Noha Daoud Colleague at MicrosoftEl Zaqaziq, Sharkia, Egypt View → EC Edward Chung Edward Chung Colleague at MicrosoftRedmond, Washington, United States View → MV Milinda Vitharana Milinda Vitharana Colleague at MicrosoftRedmond, Washington, United States View → AN Ashok N G Ashok N G Colleague at MicrosoftBengaluru, Karnataka, India View → VA Vaishnevi Athreya Vaishnevi Athreya Colleague at MicrosoftSpring, Texas, United States View → IK Inish Khadka Inish Khadka Colleague at MicrosoftDubai, United Arab Emirates View → HH Hanni Hamza Hanni Hamza Colleague at MicrosoftRiyadh, Saudi Arabia View → AR Amber Rauscher Carrick Amber Rauscher Carrick Colleague at MicrosoftDelmar, Delaware, United States View →
1 education record

Keita Shimoda education

FAQ

Frequently asked questions about Keita Shimoda

Quick answers generated from the profile data available on this page.

What company does Keita Shimoda work for?

Keita Shimoda works for Microsoft.

What is Keita Shimoda's role at Microsoft?

Keita Shimoda is listed as Sr. Support Engineer at Microsoft.

What is Keita Shimoda's email address?

AeroLeads has found 1 work email signal at @cisco.com for Keita Shimoda at Microsoft.

What is Keita Shimoda's phone number?

AeroLeads has found 2 phone signal(s) with area code 857 for Keita Shimoda at Microsoft.

Where is Keita Shimoda based?

Keita Shimoda is based in Raleigh-Durham-Chapel Hill Area, United States while working with Microsoft.

What companies has Keita Shimoda worked for?

Keita Shimoda has worked for Microsoft, Japanese Language School Of Raleigh, Cisco, Softbank, and Vodafone.

Who are Keita Shimoda's colleagues at Microsoft?

Keita Shimoda's colleagues at Microsoft include Quân Ngô, Max Vaughn, Noha Daoud, Edward Chung, and Milinda Vitharana.

How can I contact Keita Shimoda?

You can use AeroLeads to view verified contact signals for Keita Shimoda at Microsoft, including work email, phone, and LinkedIn data when available.

What schools did Keita Shimoda attend?

Keita Shimoda holds Master'S Degree, Computer Science from Waseda University.

What skills is Keita Shimoda known for?

Keita Shimoda is listed with skills including Lte, 3G, Ccie R&S, Ss7, Red Hat Linux, and Openstack.

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