* Lead and manage a team of 7 hourly supervisory leads that led a team of 140-150 retail staff in achieving business goals and delivering exceptional customer service * Implemented performance management processes and provided coaching and feedback to employees * Acted as a liaison between employees and leadership on HR-related matters * Developed and delivered training programs to enhance employee skills and knowledge

* Lead and manage a team of 3 hourly supervisors that led a team of 40-60 retail staff in achieving service goals and delivering exceptional customer service * Implemented performance management processes and provided coaching and feedback to employees

* Lead and manage a team of 2 hourly supervisory that led a team of 10-15 retail staff in achieving inventory goals and delivering exceptional customer service * Implemented performance management processes and provided coaching and feedback to employees

* Lead and manage a team of 2 hourly supervisors that led a team of 40-60 retail staff in achieving business goals and delivering exceptional customer service with $50+ million in revenue * Implemented performance management processes and provided coaching and feedback to employees

Target Corporation, Livonia and Dearborn Heights, MIExecutive Team Leader – Human Resources2010 – 2016Achievements/Responsibilities: • Hire, recruit and train team to achieve top service scores within the district. • Direct Supervision of 120 team member and 9 hourly supervisors. • Initiated development and training coordinator for the district to support development culture. • Leadership recruiter for the metro Detroit area – hired over 20 leaders for different stores in the district. • Promoted 14 hourly team members into hourly supervisors. • Manage day to day operations of a $36 and a $28 million dollar stores.Target Corporation, Northville, MIExecutive Team Leader - Logistics2008– 2010Achievements/Responsibilities: • Direct supervision of 53 hourly team members and 6 hourly supervisors. • Managed entire logistics process for $50 million dollar store, the second largest in the state of Michigan. • Reduced shortage by 5% by streamlining processes of data integrity to improve efficiency. • Created development leadership pipeline for hourly team member leadership development and feedback.

Macy’s, Four Different Michigan LocationsManager – Operations/Merchandising and Sales2003 – 2009Achievements/Responsibilities: • Dual-role manager of Operations and Merchandising manager in a $75 million store with 54 direct reports • Excellence in customer service and customer loyalty by driving positive comps in credit card account openings, customer survey scores, and overall sales. • Trained 36 new managers as the training coordinator for the Detroit region. • Coordinator of process improvement of shipping and receiving leading to increased payroll efficiency and budgetary savings

Wal-Mart Inc, 7 Different LocationsAssistant Manager1998 – 2003Achievements/Responsibilities: • Responsible for day to day operations of stores ranging from $40 to $170 million in yearly sales. • Utilized strong training and communication skills to reduce accident cost from team by 80% as risk management supervisor. • Utilized strong project management skills to seamlessly manage construction on a new store opening in Roseville, MI.

McDonald’s Inc., Ann Arbor and Ypsilanti, MIStore Manager and Assistant Manager1993 – 1998Achievements/Responsibilities: • Training coordinator for North Detroit region where I successfully trained over 20 new assistant managers. • Assisted in the seamless transition of 6 stores from franchise stores to corporate locations. • Recruited and retained great talent leading to a turnover rate of less than 4%.