Keith Batchelor Email & Phone Number

Raleigh-Durham, North Carolina Area

• Developed new agency-wide safety program to establish a culture of safety, reduce accidents and fulfill organizational goals to reduce workplace injuries. • Conducted site inspections among sixty-eight field offices and five Raleigh area centers, • Delivered safety training covering broad range of areas, investigate accidents to target root cause, recommend/enact corrective measures, draft/develop safety policies, procedures, which comply with OSHA regulations• Enabled heightened emphasis and value on sound ergonomic practices, which led to specialized training, assessments for employees’ work stations, and corrective measures to reduce workplace injuries.• Enacted safety program initiatives through the State Safety Leadership Team. • Improved workplace safety through the Accident Investigation and Root Cause Analysis Committee.

Raleigh-Durham, North Carolina Area

• Conducted and partnered in classification studies and position analysis, consulted with supervisory and management personnel, and ensured compliance with State Personnel rules, statutes, and policies. • Utilized factor analysis and prepared reports to make hiring recommendations to HR leadership. Developed and maintained Division emergency evacuation plans. • Assisted Management personnel in organizational placement of personnel and planning ahead for the initiation of modified NC Works career resource centers.• Commended for providing program support to the Administrative Services Manager with office moves, surplus materials transactions, development of an emergency evacuation plan, and location of office equipment at the State and Federal Surplus agencies.

Raleigh-Durham, North Carolina Area

• Reviewed, analyzed, and interpreted state personnel regulations, rules, policies and procedures. • Developed a wide variety of internal policies, procedures, letters, and memos, for review with HR Director, Legal Department, Section Management and the Chairman's Office. • Assisted EEO Representative with state-wide on-site compliance reviews (among 90 offices) in accordance with Title VI and Title VII Federal Regulations. • Assisted with investigation of employee/employer grievances filed through various channels. • Provided added value to various HR programs that needed strengthening including EEO reviews, counseling and investigations, and employee recognition programs.• Development of an internal procedures manual to improve consistency, continuity, and communication of HR operations. • Agreement to relocate work position to the Position Management Office to assist with agency reorganization, classification actions and recruitment.

Employment Security Commission

Provided management oversight and leadership direction of the following programs: Purchasing and Contracts, Warehouse, Supply, Mail Center, Inventory Control, and Surplus materials. Emphasis on providing excellent customer service to internal and external customers. Daily review, approval and sign-off of purchase orders and requisitions. Established work performance plans, unit goals, recruitment and hiring of new employees, coached and counseled employees, and approval of leave requests. Daily emphasis and discussion on the importance of safety awareness and compliance with OSHA laws.

Raleigh-Durham, North Carolina Area

Assisted ESC management in establishing annual equal opportunity goals. Conducted local office on-site EEO audit reviews among 100 field offices. Reviewed HRIS and office records to monitor quality of work referrals and services provided to applicants/clients. Counseled employees on EEO related matters. Consulted with section management and/or supervisory personnel on EEO issues. Drafted and development of EEO operational procedures. Conducted investigations to address grievances filed internally or through EEOC, OAH or the Directorate of Civil Rights. Performed training sessions to employees and managers on EEO laws and regulations.

Raleigh, North Carolina

Leadership and enforcement of motor vehicle law requiring motorists to maintain continuous liability insurance on their personal vehicles. Managed Raleigh centralized staff and ten out stationed hearings officers. Emphasis on customer service, educating the public on motor vehicle law(s) and importance of safety awareness. Reviewed hearing cases, affirmed appropriate judgements and conducted investigations when needed.