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Keith Boardman is listed as Customer Service Specialist at Blizzard Entertainment | Solving Customer Issues based in Blaenau Gwent, Wales, United Kingdom. AeroLeads shows a matched LinkedIn profile for Keith Boardman.
Keith Boardman previously worked as Customer Service Specialist at Blizzard Entertainment and Lead Games master at Persistent Worlds Limited. Keith Boardman holds Computer Technology/Computer Systems Technology from University Of Paisley.
With over 17 years of professional experience, my core competencies lie in technical problem-solving, workforce management, and game development. At Blizzard Entertainment, I am dedicated to aligning my work with the company's mission to create epic entertainment experiences. My efforts are focused on fostering a collaborative culture, bringing diverse perspectives to the table, and driving innovation through my expertise in customer service and event coordination.My most recent role at Blizzard Entertainment entailed resolving complex technical and billing issues for customers, coaching colleagues, and leading team-based gaming tournaments. I honed my skills in workforce management by developing strategies to optimize team operations and enhance employee performance. This hands-on experience has solidified my ability to manage and improve customer experiences in the dynamic gaming industry.
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Solving problems for customers technical issues/ billing problems and in game help, Providing help to other employee's to solve there complex issues, along with coaching and training. Running team and site based game tournament's and events, Work experience with Workforce management.
United Kingdom
Lead GM, internal tester and devRunning of daily in game events 2 to 6 per day moderating of game’s forums, Q & A, basic tech support, customer relations, collating and verifying game bug reports for 2 titles and relaying them to the programmers to be fixed.Implementation of game play changes to suit the western market, balancing of the game. Meeting with.
Ilchester, England, United Kingdom
Ordering of beer, spirits and dry goods, cleaning of the lines, Cellar maintenance, running of the bar when owners away, On site general maintenance.
12 Standard grades 12 NC modules electrical engineering.
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Keith Boardman is listed as Customer Service Specialist at Blizzard Entertainment | Solving Customer Issues.
Keith Boardman is based in Blaenau Gwent, Wales, United Kingdom.
Keith Boardman has worked for Blizzard Entertainment, Persistent Worlds Limited, and Ilchester Arms.
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Keith Boardman holds Computer Technology/Computer Systems Technology from University Of Paisley.
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