I managed and provided oversight to the highest volume location of 7 store chain averaging $1.8m in total store sales a week with grocery department averaging a 30% cutout with over 40,000 SKUs.With a focus on optimizing store operations, driving financial success and strengthening business performance, I provided key leadership to the daily operations of a grocery team of 30 team members including day, evening and night shift employees.Tasked with delivering on primary business objectives of customer satisfaction, I established profitable relationships with customers, answering questions and assisting with promotions, product selection, and purchases.I endorsed high merchandising values that reflect the company’s brand image while ensuring customer satisfaction. I also introduced stock control procedures to ensure the store is fully stocked, delegating team members to ensure pack out and replenishment of shelves while creating efficient flow throughout warehouse; this led to a significant improvement in retail sales. Within this role, I oversaw and managed every function of Computer Generated Ordering software averaging 2,500 cases a day. I also optimized operations for the warehouse that received up to 40 pallets a day – averaging 2,500 cases of product.With an exceptional understanding of retail store management, I led the implementation of new operational policies to streamline services and ensure cost-effective management of resources.A proven leader, trainer, and motivator, I continued education on food safety, CPR, blood pathogens, fire code safety, OSHA and GHS Safety requirements, and trained employees on proper handling of power equipment and use of our CGO (Computer Generated Ordering) systems.

I completed a three-year vigorous, full-time training program, encompassing hands-on experience working in every department of the seven Perlmutter locations for a steady length of time, ranging from 2 weeks to 3 months. Departments include Grocery, Non-Foods, Health And Beauty Aids, Frozen, Dairy, Loss Prevention, Bakery, Front End, Horticulture Pharmacy, Scanning, Receiving, Courtesy, Computer Generated Ordering, Meat, Seafood Appetizing, Deli* Foods To Go* Catering, Human Resources, Store Management, Produce, Shoprite From Home and Retail Dietitian.As a results-minded leader, I actively participated in all committee meeting held at Wakefern including schedule permitting and human resource meetings with the NJBIA. I shadowed managers during expos, perishable shows, nonfood shows and other various department shows. I also completed a course in Dale Carnegie training held by WakeFern.

In 2016, I applied and was accepted into The government relations committee within Wakefern – the largest food co-op on the East Coast and ShopRite’s distributor. The committee’s mission was to increase Wakefern’s presence in Washington D.C. in order to have best interests for change in legislation. Committee meetings discussed upcoming legislation and how to prepare Wakefern for impact on changed legislation within the food industry.During this period, I attended “A Day in Washington” on three occasions – an event sponsored by NGA (National Grocer Association) and FMI (Food Marketing Institute). Broken into separate task forces to meet with our local legislators, I joined several other ShopRite owners, who also operate within New Jersey, to discuss upcoming legislation on the food industry and our businesses. In addition, I built highly productive relationships within local representatives of our company's geographic zones.

Prior to joining the Government Relations committee at Wakefern Food Corp., I was accepted into a highly competitive program designed to teach the intricacies of the legislative side of the food business. Over the course of a year, the program combined elements of mentoring, organizational education, leadership, policy trends, training and guided experiences.