Gaming Customer Success Manager
CurrentProvide a best-in-class service for Trustly's top gaming merchants such as Betsson, William Hill, Play North, and Entain.
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@trustly.com
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Keith Briffa is listed as Gaming Customer Success Manager - at Trustly at Trustly, a company with 537 employees, based in Birkirkara, Malta, Malta. AeroLeads shows a work email signal at trustly.com and a matched LinkedIn profile for Keith Briffa.
Keith Briffa previously worked as Gaming Customer Success Manager at Trustly and Training and QA Team Leader at Trustly. Keith Briffa holds Bachelor Of Science (Bsc), Computer Systems Networking And Telecommunications from Middlesex University.
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CSM Gaming at a leading global payment provider.Strong suites:✔ Project-driven and can quickly adapt.✔ Focused on implementing and driving solutions to maintain a strong relationship with portfolios✔ Strong analytical skills and thrives in deep dives.✔ Payment & and banking experience across several different markets✔ Teaching & educating teams from different backgrounds & experiences.✔ Developing courses and tailor-made solutions with a focus on improving team quality.✔ Fluent in Windows, Linux & SQL.✔ Network hardware & software configuration & implementation.
Listed skills include Biotechnology.
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A career timeline built from the work history available for this profile.
Malta
Provide a best-in-class service for Trustly's top gaming merchants such as Betsson, William Hill, Play North, and Entain.
Malta
Creating training courses for support agents, as well as conducting them and making sure the material has been thought correctly.Implementing QA systems and scorecard solutions in Salesforce to have a centralised structure.Managing a team with the goal to continuously improve our onboarding and evaluation processes.Developing tailor made solutions through.
Malta
Managing incidents and mitigating and communicating any issues that arose.Day to day tasks of handling tickets escalated by the 1st Line support team.Creating and managing SQL queries to help in finding result sets faster for support teams, whilst making them as efficient as possible to reduce load on database runtime.
Malta
Day to day responsibility of network infrastructure involving managing VMs/exchange/FTPs/AD/any necessary deployments both Microsoft and Linux.Troubleshooting and implementing configs for Cisco switches/firewalls, as well formulating and co-ordinating plans for disaster recovery and any new necessary implementations that management needed.This role also.
Junior web development work, involving WordPress and content management.
Other employees you can reach at trustly.com. View company contacts for 537 employees →
José Carlos De Oliveira Júnior
Colleague at TrustlyValinhos, São Paulo, Brazil, Brazil
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AB
Augustinas Bilota
Colleague at TrustlyStockholm, Stockholm County, Sweden, Sweden
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AH
Aliza Hasssan
Colleague at TrustlyKarāchi, Sindh, Pakistan, Pakistan
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EW
Emelie Widenfors
Colleague at TrustlyStockholm, Stockholm County, Sweden, Sweden
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AL
Alisson Luiz De Souza Vighini
Colleague at TrustlyColatina, Espírito Santo, Brazil, Brazil
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MD
Mariana Da Luz Costa
Colleague at TrustlySweden, Sweden
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NM
Nate Marquiss
Colleague at TrustlyOmaha Metropolitan Area, United States, United States
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DG
Daniel Garcez Roselli
Colleague at TrustlySão Paulo, Brazil, Brazil
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RP
Rui Passos
Colleague at TrustlyAlmada, Setúbal, Portugal, Portugal
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AM
André Menezes
Colleague at TrustlySanta Catarina, Brazil, Brazil
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Activities and Societies: Vice-President MDX Malta Student Union
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Keith Briffa works for Trustly.
Keith Briffa is listed as Gaming Customer Success Manager - at Trustly at Trustly.
AeroLeads has found 1 work email signal at @trustly.com for Keith Briffa at Trustly.
Keith Briffa is based in Birkirkara, Malta, Malta while working with Trustly.
Keith Briffa has worked for Trustly, Wh Partners, and Easydna Limited.
Keith Briffa's colleagues at Trustly include José Carlos De Oliveira Júnior, Augustinas Bilota, Aliza Hasssan, Emelie Widenfors, and Alisson Luiz De Souza Vighini.
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Keith Briffa holds Bachelor Of Science (Bsc), Computer Systems Networking And Telecommunications from Middlesex University.
Keith Briffa is listed with skills including Biotechnology.
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